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December 2022
Fantastic to work with. Extremely easy to do and excellent communication. I had a unique shipping scenario, and they were more than happy to accommodate. When pick-up at location ended up not being needed, they credit my account without me inquiring.
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July 2022
My recent 2 box shipment arrived on seperate days and one box looked like a fork lift had been driven through it. UPS does not handle Bikeflights shipments with extra care (as Bikeflights extra insurance log indicates). Save yourself some grief by overpacking or not shipping at all.
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January 2022
Paid for preferred shipping and the UPS driver just left with the box and never signed the paperwork. When the buyer got the bike the down tube had been crushed! You can clearly see where they retapped the bike. I will never ship a bike with UPS ever again. They had to have laid it flat and dropped something heavy on it.