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October 2022 by Ryan I.
I worked with Timothy Hernandez earlier this week and he provided an excellent experience after I hit a few roadblocks when trying to send money without making an inconvenient trip to downtown Portland. Timothy worked with me and fully resolved the situation quickly and competently. His exemplary professional and personable approach are interwoven with understanding and flexibility. His service this week was the deciding factor in remaining a Beneficial State customer for the foreseeable future.
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October 2022 by Huds
I have been banking here for almost 6 years now. The customer service is top notch. I recently went in to discuss getting a car loan and to see what kind of interest rates they offer. I went in to do a deposit right about the time that they were closing and spoke to Jonah who said he and Tim would get back to me the next day.The next day I spoke with Timothy Hernandez and told him where my credit scoreand FICO score was(nearly perfect) and stressed that I would like pre approval before a hard inquiry. Tim said no problem and came back to me with an offer that was lower than anywhere else that I was researching. I agreed and he started working on it right away. Tim was so professional throughout the whole process. I only had to provide a few documents and then sign at the end. He always made sure that I was involved in knowing where we were in the process as it went along and when he was out of the office he would email me and Jonah would step in to assist and make sure I was being taken care of.This is the bank to bank at. I almost want to buy another car just to work with Tim and Jonah again. They are the best a what they do and care about their customers on a personal level. Thank you guys for everything!
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May 2022 by rakeb mekonnen
Mayce McCollum at Beneficial State Bank is a seasoned bank professional with excellent customer service. I went to open an account and it came out to be a very good experience and I am happy with the service she provided me.
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May 2022 by Julie Rawitscher
Sarah Traglio has helped us with the ppp loans and other random question I have. She is really helpful and this bank was a good partner through the financial disaster that was 2020. I would definitely recommend her services to anyone!!!
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May 2021 by Jayne Cronlund
The team at Beneficial Bank is outstanding. Beneficial Bank staff helped our business navigate the challenging COVID environment. They helped us access government banking programs and loans. I highly recommend their services.
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May 2021 by Lisa DeBruyckere
Extremely competent and responsive staff - exceptional customer service!
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April 2021 by Mac Prichard
I two small companies and chose to work with Beneficial State Bank because it's a Certified Benefit Corporation, part of a global movement of businesses as a force for social good. I've also been very pleased with the service we've received from Craig Hill at Beneficial. He's easy to reach, responds quickly to emails and phone calls, and is quite active in the Portland community.
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April 2021 by Rosemary Brensen
Craig Hill at Beneficial State Bank is literally like a gift from God. (LOL that sounds so dramatic! and NO, he didn't pay me to write this!) Ever since I started banking with Beneficial I have felt so supported by Craig every step of the way. They are flexible and easy to work with. Super understanding of small business. I wouldn't take my businesses banking anywhere else!
