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April 2024 by Janet Kleiman
I had a terrible experience with almost every person I dealt with at this location. As a veteran, I use USAA and needed to pull a large amount of cash. The process is grueling if you don't have an account with Bank of America - this is understandable; however, the poor attitudes and unfriendly demeanor from each employee, made me feel unwelcome and unimportant to have chosen their bank.If this is how they choose to treat their non-members and veterans, I will never become a member of this bank or use their bank as a non-member - USAA was on the phone with me the entire 33min while this was sorted out, to help support us if necessary.Bank of America and they should be embarrassed - shame on you!
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February 2024 by marta munoz
The banker who helped us doesn't know anything, she started working at 9:00 in the morning and at 9:30 she said she should rest.
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February 2024 by Chris Yungeberg
The most horrible, wretched service by the most vile people I have ever encountered working in a bank. They will look at a Bank of America check, and look you in the eye and lie to your face that they don't think they can cash it
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December 2023 by Dennis Johnson
Newly designed lobby for easy access to tellers, drive thru and outside ATM gives a lot of choices for deposits, etc.
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November 2023 by Jacob Broeg
Go to any other bank. The customer service is horrible. Gabrielle the representative that greets you when you walk in the door is extremely rude and really should review customer service training. Very disappointed
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September 2023 by M N
Unprofessional staff refused to accept my valid Oregon temporary ID or my valid oregon permanent ID, and were rude and condescending. I'll be minimizing my use of bank of America in the future.
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September 2023 by Dexter Johnson
Very rude staff makes me want to take every dollar out my account in cash and make them scramble to get my money. I know they don't have that much money in that rude little bank
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July 2023 by Jpun L.
By far the worst bank in the area. Too many reasons to list but would not recommend banking here.
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July 2023 by Tony Wright (TonyTiger)
It needs to be lower to the ground. Until then walk up to it you'll be better off.
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March 2023 by nmt Daycare
Destined Timeus help me add my son's name to my checking account on Feb.28 2023.She was knowledgeable the job, the job done quickly.Also she was kind.I am satisfied and recommend Destined Timeus.Thank you again.
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February 2023 by Willow Mackay
They're okay but if they're lacking on processing things. And if you use more money they screw you over and take money out of your account and put you in the negatives
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February 2023 by Aa Tt
Grateful for the drive through ATM but this one is often out of service. Beware.
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December 2022 by Linda D.
I would NEVER bank here because the service is so bad! Unfortunately, my mom's account is here, at the urging of her Merrill Lynch investment advisor, so I'm stuck when I help with her banking. Came in today at 1:15 and am still waiting in line at 2:00! There is only one teller, with 8 people in front of me and nine more in line behind me. Completely unacceptable! I wouldn't recommend that anyone get an account here unless you have lots of free time to waste in line!
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November 2022 by Daniel Linares
Saturday November 5th, around noon my wife when to this location to do business just to be Treat it like a criminal from the manager and made her feel very uncomfortable in front of the rest of the people. that's very unprofessional.. that's not the way to treattheir customers.
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October 2022 by Lisa W.
Bank of annoyance. Wow you think they can help you but you just get told to use the online app.. that didn't work either. No thanks.