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March 2024 by Chad
Inspection of our car showed warranty issues that needed to be addressed. Issues were resolved and we received a loaner car. Quality communication and work
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March 2024 by Ellen Cline
Caring people and good service!
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February 2024 by Roberta Sparks
Friendly and helpful service.
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February 2024 by Max Maximilianovich
I wish I could give negative 5 star review. The worst customer service and mechanic work. I had vehicle serviced under TDI warranty due to oil leak. I was adding about a 1qt between oil changes before the wattanty repair. After the warranty repair which could have cost me about 14k I added a qt of oil couple months into driving the vehicle. I complained to Audi they started blowing smoke that its normal to add a qt between oil changes "Recommended by Audi". 3 qt later I have an oil change due with low oil light that just showed up. Climbed under the vehicle and oil leak is visible dripping from the bottom of the engine compartment. Very disappointed in Audi service and customer service. Would think more than twice taking my vehicle back to them. Do not recommend this location or Audi over all due to lack of reliability. DISAPPOINTED ?
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February 2024 by Shaun Wilson
Polite, accommodating, and kind. Katie Henry did a wonderful job communicating, following up, and making it easy to get service. Well done.
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February 2024 by Leah Parisi
Adrian was absolutely wonderful. I had multiple terrible experience at a different Audi dealership so my expectations were low but he changed my mind. He was informative, listened and updated me the entire time my car was being worked on.
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February 2024 by Tyler Chang
Do yourself a favor and contact Katie for your service needs. She will keep you informed and is friendly to work with.
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February 2024 by victoria s
I inquired here regarding a check engine light and code that I had. The guy that I was speaking to in service today acted like it was a big pain in the rear when I was inquiring about getting it fixed. Strangest thing it's like he didn't want the work. I will be going elsewhere as to not bother him.
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February 2024 by Nikki Fullman
I appreciate there kindness, respectful attitude and willingness to work with your schedule. I really liked the mechanics sending me videos of the work that was done. Really cool and going the extra mile goes a long way in my book. Thank you guys. See you later than sooner lol. - Nicole Fullman
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February 2024 by scott eisenberg
Took several weeks to get in for a service. I felt charges were higher than other Audi service centers, but Audi Portland unwilling to price match other Audi service quotes. Spent +$5K for service and repairs and engine light was back on the next day.
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December 2023 by brenda borgstedt
Great customer service
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November 2023 by Maria Guerrero
On 10/20/23 we were on our way when two tires popped we had to call the tow truck & drop it off at this location and when we got there they said they couldn’t do the work because it’s “ salvaged title” we went to Willsonville OR location and they were shook of how they treated us because they took us right away…DO NOT GO TO THIS LOCATION I REPEAT!! so frustrating….!
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November 2023 by joysingh adidala
Very poor customer service. Representatives are clueless about the services they offer. I could not even get a quote for a simple alignment after sharing my VIN number.
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November 2023 by Michael George
Great service and attention to detail. Roy Candanoza was extremely knowledgeable and communicative throughout the day.
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November 2023 by MJay AllDay
Excellent customer service a d very quick w replies and responses to questions.
