AnswerConnect is a reliable and exceptional 24/7/365 live telephone answering service that provides a range of services, including live answering, lead capture, online scheduling, and order taking. The company is praised for its knowledgeable and patient representatives, as well as its innovative technology that enables customized communication with callers. With the ability to tailor questionnaires and modify responses, AnswerConnect's operators are able to take excellent messages quickly and efficiently. The company's customer service is also commended for its expertise and responsiveness, with representatives available to assist at all hours. Reviewers have praised the company's ability to seamlessly integrate with their businesses, allowing employees to focus on more important tasks and providing a high level of service to clients. Overall, AnswerConnect is a professional and exceptional answering service that is highly recommended for businesses seeking reliable and customized communication solutions.
Amazing customer service by their staff. Everyone from Account Managers to Customer Service associates are so friendly and nice.
May 2024
Great company to work with - Mia Ellsworth in particular was an amazing help in getting complicated call flows setup. Took her time, followed up, made sure all the details were right.
March 2024
The representative was so knowledgeable an most of all so patient. I truly appreciate the gentleman calling me back a making sure i’m all set on a holiday weekend ? A big Thank you i am leaving to Aruba tomorrow a really needed help a received it!!!!!
