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December 2023 by Jennie VanZant
Have you ever heard of bate and switch? I never thought it would come to Oregon. I called all my son's to move my older brother from The Pod's Company in Wilsonville to Newberg, Oregon.The young manI spoke to his name was David. He told me it would be $300.00 an hour and prorated after 2 hour's he reassured me that for 2- 8x13 pods wouldn't go over 2 hours with 4 men and a 26 foot truck. To move from Wilsonvill to Newberg This happened right after Thanksgiving on I had to put down a $100.00 deposit to get my moving time on November 27 at 11:30 am we all met over to the pod center in Wilsonville, Oregon. It took 4 men to move 2- pods 1 half empty and the other not even packed to the top. Mind you they did have to put some stuff in wardrobe boxes 3 or 4 of them. The driver told me they had a time marked until 5:00 pm they did get done at 4:10 pm I never got any paper work at the end of the move. And I didn't know what to do about the bill that turned out to be $1875.00 I paid it with reservations thinking I would call The company and maybe work out what was told to me by there worker. The ower said he had to go by the law. And he asked me if I wanted the guy fired for miss leading me. I said no! I just want for him to do what was right. He wouldn't do it. I called my bank and told them what this company did. They asked me what did I feel was a far price. I told them I would pay $1000.00 They felt that was reasonable.And credited my account $875.00 But because I had no paper work from the company. They reversed the charges of and took all my money. When is it right to treat people wrong. My bank told me to complain to the BBBure. So Don't call these guys to do a good job. When they do a Bate and Switch. Do let there tablets leave the job with out a copy. So they are a bunch of crooks. Sincerely your JSVZ
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December 2023 by Chelsea Raymer
John and Santiago were a pleasure to work with. They were incredibly helpful, thorough and efficient! We could not have had a better, more enjoyable experience than the one we had today with John and Santiago! 5 stars!!
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December 2023 by Alberta Barnes
Do NOT use this company. First of all, the call center is extremely out of touch with the realities of moving and I was told that it would take 30-60 minutes to load my 1 BR apt and the same to unload. I was also told that I would not be charged for labor during the transit time between locations. This was not true. The entire move took about 5 hours and the clock did not stop during the transit time. Additionally, I was told that I would be getting 2 men, but 3 men showed up. 2 of them did not speak English at all. The third told me not to tell the office that he was helping and told me to pay him under the table instead. This made me extremely uncomfortable and I told him not to help if he was not being paid under the contract, but he helped anyway and kept making comments about how lucky I was that he was there and how he was expecting me to "make it up" to him directly at the end of the move. Furthermore, the men wasted a lot of time between spending time on their phones, spending a lot of time in the bathroom, and at one point one man even brought up his lunch and was wanting to use my microwave and eat his food while still on the clock and before my largest pieces of furniture had even been moved. The men also blocked quite a few cars in with their truck; when a neighbor complained about it they refused to move the truck and made disparaging racial comments about her to me. Finally, when I called the office to complain about my experience the manager refused to give me any kind of credit, said that "business with you has already concluded," and said that I was fortunate to get the third man for free! He then hung up on me. I have never been more disturbed by an experience with any business. There are other moving companies out there - choose wisely!!
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December 2023 by Joseph Howard
John and Santiago were awesome. We had a situation where we had to expedite a move due to water damage so you can bet not everything was packed super well. They knocked it out the park.
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December 2023 by Jenna Stathopoulos
Omg! Johny Nelson and the crew was beyond the best moving experience I’ve had- they hustled non-stop for three hours to get the the job. All of my items were safe and secured. Beyond my standards.Excellent job and will be using again, asking for this specific crew by name.
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December 2023 by Leticia Alvarez
Worst moving day ever! DO NOT RECOMMEND! We couldn’t put our toddler to bed till midnight! These guys arrived late and claimed they had double booked so we had to wait and wait. When they arrived they had 3 guys… within the hour we had 2 because they fired one mid job. They took over 6 hours to move our things into their truck and lost many a part along the way. took the hinges off our fridge but the screws to put our handles back… gone. So we currently have a fridge with no handles. The screws to put our bed frame back together.. gone. So we have an unfinished bed frame.The company said they would junk things. Instead they moved our junk pile to our new house. Never took a thing. Said because the place was closed… well yea… they took forever to load up and never told us they couldn’t junk based on hours. They never came back to junk stuff. We just had a big dump pile in our new house. They took another 3 hours to unload and many many boxes were in the wrong room. And they left the job undone. Boxes never made it to the right room and reassembly of beds were not completed. Also the fridge they took a part was left in our garage. They never moved it to the right spot. I get it.. it was near 11. So they just left it all undone. We WILL NEVER work with this company again.
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December 2023 by Mandee Pierce
John and Clayton were so professional and got the job done fast. They arrived on time and did a superb job wrapping and taking care of my belongings. I definitely will use them again! Thank you!
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December 2023 by Maria Choban
Jeremy and Dean wrapped and protected and moved our stuff in three hours. They were so calming and thorough and fast. This is the first time I have used movers to move. I will definitely call All My Sons if I ever have to move again.
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December 2023 by Taylor Ayers
Wyona Walker and her Partner Stanley showed up to the job ready to work. These two went above and behind and we can't thank them enough. They definitely made unloading our truck a breeze. Both were very kind, professional, and seemed to have super human strength lol . 10/10 would use/recommended again.Thank you so so much you two!
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December 2023 by Joebob5678
I had Jon and Clayton today, they were both communicative and weren’t afraid to ask questions. They went above and beyond! I was not expecting them to put down carpet protectors which was awesome. I was nervous about the couches and mattresses as it’s wet out and they are HEAVY. But, they wrapped them completely, nothing got damaged or wet. They also rearranged furniture for me a couple times and were more than willing to help. This was my first time hiring movers, and I was more than impressed. If I move again I’ll be calling All my sons. 10/10 would recommend
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December 2023 by Roxanne Hazelwood
Great communication and an overall incredibly smooth experience from start to finish. Our movers John and Dean did a great job and truly amazed us with how fast and efficiently they worked! I would definitely use All My Sons again.
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November 2023 by Jessi Woodland
Do not use this company! They charged me extra time for their driver taking a wrong exit during rush hour that added 25 minutes to the drive (about $85 of time!). They also didn't start my move until 5 hours after my scheduled time due to an employee calling out. Because of that, I no longer had my apartment elevator reserved and loading dock due to them missing my appointment time. This added extra time to move out and they did not care at all. They made me pay for all of this added time (about $180 worth) and wouldn't unload my things to my new place until I paid. I've since been trying to get my refund (that they said they wpuld give) but now they're screening my calls?! Who does that?? Worst moving company I've use.
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November 2023 by Jan Hartman
Just moved across town this week with All My Sons Moving. Can’t say enough good things about Marcos Moo Burgos and his crew - on time, efficient, hard working, neat, not a scratch or mark on either house or any of our furniture. All that and they were done in 6 hours - wow. Quote process very up front, fair price, and the actual movers totally over-delivered! Do yourself a favor - use All My Sons!!
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November 2023 by Ryan Nunnery
They were great. Very organized and professional. Wyona Walker was a true rockstar and coordinated the operation with smoothness and efficiency. If I were to move again, I would request for the same crew. Great job!
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November 2023 by DK
At first, Thom was phenomenal and really sold us in on the quality of the company. As the move drew closer, we noticed a few communication blunders (lack thereof). Moving day came and while the team was good, they put a 5 foot long scratch in one of the floors and dented the other. They also broke the xfinity lines into the house coming through the gate. Upon filling out their forms for insurance, they offered us less than 10% of the cost to repair the damage. We've reached out over 10 times and haven't received a single response and the sales guy Thom is completely unresponsive as well (he responded back once saying he moved to a difference All My Sons office). Buyer Beware.
