-
November 2023 by Michelle Gilmore
My daughter and I have been meaning to switch from Chase to Advantis and finally did so a couple weeks ago at the Woodstock branch. Jonathan helped us each open a savings and checking account, and he was super knowledgeable! We left with my kid’s debit card, and everything we needed to switch our automatic deductions and direct deposits…and with my checks ordered. We are looking forward to our credit union experience, and it’s off to a great start!
-
November 2023 by Gina R.
I have been with Advantis for many years now ( too many to remember the exact year I joined but it was almost 20 years I believe) and the service is always beyond any other financial institution to which I trusted my financial needs. I have found that they are always there when I need them. They always have sound advice and they each go above and beyond to give me more information than I request which helps me even more. That's why I continue to use Advantis for my financial needs.
-
October 2023 by Erod Portland
Ive had the best customer service from Andrea Kannard Operations manager than I have ever had from any financial institution, she is very knowlegdable and quick with your banking needs and questions !
-
September 2023 by Marco Magnani Rocca
Alexander was the person who helped me...he was very good at speaking my language...Italian.I never expected him to speak to me in my language, it was very pleasant to speak with him because he attended to me perfectly. Advantis should preserve Alexander as an asset to the company's team....Thank you. Alexander
-
August 2023 by Ms. Publicist
I have the most fantastic experience with Emily. She walked me through so many obstacles with my banking and online portal. Absolutely feel so much better about my banking. She is kind and patient and did not rush me through and is very well versed in her position and fast and tech savvy. What a great addition to the branch. Also Leo the Manager and Cole are always super kind and very good to me every time I come in. Alfonso always is smiling too! Great crew! Thank you.
-
June 2023 by Lin Reedijk
Advantis is fantastic! They're very helpful and very nice to work with on any sort of transaction or question. I've never had to wait on a line when I visited a branch either. Whether in person or online they're very easy to work with. Highly recommended!!
-
May 2023 by Tracy Rivington
I established an account here in 2019 as I was moving back home after living in the UK for over a decade. I have experienced excellent customer service in this location.Coming back home after being gone so long, my credit score was literally 0. They helped me reestablish my credit, and it is currently over 750 and rising.It is my intention to never bank anywhere else.
-
November 2022 by Pierre S.
I am really happy with Advantis Credit Union. I started banking with them a year ago and everything has exceeded my expectations. All of the employees are super helpful and friendly and I've never had any sort of issue with my account.
-
September 2022 by Jonathan Perry (Yoni)
We have been with Advantis credit union for over twenty years back when they were Telco employees credit union around the turn of the millennium.We have a variety of the products they offer. They have many convenient locations this one in particular is a short drive from East Moreland.They do have off street parking as well as spots on the corner of two streets.They have an outside ATM as well as several video ATM tellers machines. They also typically have 3-5 bank serivce reps for notarized paper work, opening accounts, HELOC's, credit cards, car loans, CDs or checking or share draft accounts.We also bank with Onpoint (formerly Portland Teachers Credit Union) which has a larger member base. Both have their niche offerings and convenient locations (to our house).
-
September 2022 by desyrée w
Alfonso is cool. And helpful. The staff is nice. I highly recommend this credit union on se Woodstock !
-
August 2022 by A Person
Best bank hands down. I have half a dozen stories of them fixing minor banking mistakes. they care about you, and I'm on a first name basis with most people at the Woodstock branch
-
July 2022 by Tarun Gudz
I love this branch! Great location and the technology makes it a breeze to be in and out. The staff are always friendly. Nice addition to the neighborhood!
-
June 2022 by Kalen Entiken
Worst Customer service ever!!!!!!! I called them up do to me paying a bill and the company wont take my payment do to my zip code not being correct from my bank. So I call Advantis and nurelain asked for me to verify cvv # birth date and full address which i gave. And Nurelain says how can i help you. I told her my issue that i want to see what zip code they have on file. She goes ok go ahead and verify it with me i said i just verified my info with you (cvv,bd, FULL ADDRESS!) and she wants to play games. I tell her are you kidding me i just gave you my address i need to find out what YOU are looking at as a ZIP CODE. and she says go ahead and verify. I tell her this is unacceptable customer service. and i want to speak to a supervisor and Diana #1417 comes on the line and says i need to give them the zip code. So i gave it to her and guess what. it took 30 minutes just to get this info. Moral of the story. I sell cars for a pretty big dealership and every single customer that sits IN front of me will here thit story in detail. With a little stretch of the truth. I will cancel account and take my chances else where. That was terrible for them to do. It sucks i have to give even one star! This credit union sucks !!!! Now on to facebook, Instagram yelp!
-
April 2022 by Sarah Jayne
No restroom available to their clients. They direct you to BiMart across the street which requires membership. Otherwise, fine place!
-
April 2022 by Anne R Whiting Sakakibara
I’ve been a member of Advantis for 10ish years and I’ve had nothing short of excellent customer service. Today, Bernadette helped me and truly connected - making me feel at ease with my transaction which I had built up to be stressful. I have my checking, savings, mortgage (and refinance), and HELOC all through Advantis and I’ve always gotten great service and rates. To those that complain about the video tellers, I don’t get it. They’re easy to use and helpful. Any time I’ve needed something that a digital teller can’t accomplish, there’s been someone ready to assist me in the branch. I love the Woodstock branch and Advantis as a whole. Thanks for being on my team and supporting me through thick and thin.
