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August 2024 by Fernando Garcia-Arriola
Amazing Service and Quality of Work. Highly Recommend it. The side mirror on my car was broken in a car wash and these guys were just amazing and fast in helping me get it fixed.
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August 2024 by daisy nassif
Amber, Rich, and the rest of the staff are absolutely fantastic! A couple of months back, we encountered an unfortunate accident with our volvo, and decided to let our insurance handle it by taking us to a place called Kuni in Beaverton. To cut a long story short, after waiting for three weeks, we discovered that Kuni had left our vehicle untouched and hadn't even provided an estimate to our insurance company. What a complete waste of time! Taking matters into my own hands, I retrieved my vehicle and sought out a new, reliable body shop to restore it. I am thrilled to have come across Active Body Shop! From my very first conversation with Amber, she showed not only empathy but also a willingness to accommodate my needs promptly. Throughout the repair process, Rich and Amber kept me informed with regular updates, for which I am truly grateful. As someone who recently relocated to Oregon, I understand the challenges of starting afresh and discovering new go-to places. It was a bit of a challenge, but I am relieved with how things turned out, as I have now found my preferred body shop! Thank you once again, guys!
For those wondering, they had my vehicle ready and it took less than half the time it spent at the other body shop ?
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February 2024 by Elias Richter
Super friendly and helpful staff! They performed great work and stayed on budget. Couldn’t ask for a better body shop.
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February 2024 by Frank Hilton
I took my MINI to them to repair body damage to the right rear quarter...idiot in a parking lot did it. They had the car during the recent winter storm in Portland and when I called Friday I was afraid they would not have finished their work. Not only was it finished, when I picked up my car I was shocked...from bumper to bumper, inside and out, it was a sparking jewel.
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January 2024 by Donna Paris
Took my Mini here to get some body work done. They were so helpful and did an AMAZING job. My car is back exactly how it was, you would have no idea I had anything done. I will be only using Active for any future body work!
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October 2023 by Lyle Harris
They did a great job on my Audi A4 several years ago but now I'll have to look elsewhere as they don't work on electric vehicles. I've got some cosmetic scratches in some plastic molding and they're not interested because it's an EV.
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September 2023 by Dominick Costello
Great service and super friendly!
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September 2023 by Trio L.
They promised 2 weeks but it took 5 weeks to get my car done and found out they forgot to fix some other stuff as listed in the estimate file. Don't waste your time with this poor service.
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August 2023 by John Velez
Better than new!I took my Volvo xc90 with major damage in the back and the works was done beautifully and per Volvo recommendation The Body Shop owner and staff were professional. They took care of all of the communication with the Ins company. I will highly recommend this shop for any repair on your European vehicle.Services: Exhaust
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July 2023 by Steve Wightman
Rich was extremely patient and willing to negotiate in my best interest with a very stubborn insurance company and policy.Highest marks for customer service
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June 2023 by Lisa W.
I was rear ended, Ative Autobody was recommended to me and they did a fantastic job fixing the damages to my car. They were also great to work with and gave me realistic dates on when the repair work would be completed and met them!
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June 2023 by Wendell R.
They had my car for two weeks for a small dent in the hatchback lift. I thought it would be a short situation, but so goes it. They treated me with kindness and care. They worked directly with my insurance company so I'd didn't have to be concerned about much. The repair was perfect. There are no signs that I ever had a fender bender. That's the goal. I'm leaving a happy customer. I recommend Active Auto Body to anyone who wants good honest work.
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March 2023 by david h.
Had the bulk of my boxster paint respray covered by insurance company, they were recommended and since my experience with Precision had been painful, I went for it. I explained I wanted a full respray and that I'd cover the rest of the costs. They were enthusiastic and offered no limitations on what they'd be willing to do. Once my car was in their hands everything changed. They suddenly had a deep disdain for doing full resprays, bemoaning what a pain in the ass they were. From there it was a stream of excuses about how busy they were and what they couldn't do and how they didn't like doing this type of job. They wouldn't bother with the metal around the the windshield because that might be difficult and the idea of door jams was clearly a non starter. After waiting for nearly 3 months I found that they hadn't painted the bumperettes, which at first they said they could do, then I explained that they could and they agreed to do it, but then just didn't. So, had to go back for that. Ultimately the paint looked very good as far as I could tell, but it definitely wasn't perfect and they did not blend the door jams well. The final straw is that my detailer told me (months later) he couldn't complete a 3 stage polish on the paint due to thin clear coat, which, as i explained to Rich as he started to blow up at me, I wasn't necessarily inclined to believe was the case. I simply wanted them to stand behind their work and offer to look at the paint or buff it out themselves. Rich ultimately said the car looks good and to get lost, reiterating what a PITA full resprays are and how miserable it is to be in the auto body business. Hey if I wanted perfection i should have gone elsewhere! What a f'ing attitude. Dealing with Rich is an absolute nightmare and I wouldn't wish the experience on anyone. AVOID.
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March 2023 by Austin Sias
If you need anyone to do auto body work, your first call should be Active. The best in Portland.
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January 2023 by Catherine D.
We've had cars repaired here five or six times. I don't know... maybe seven?? (Over a lot of years - don't judge me.) The experience and repair have always been superb. Same is true for this last one (sure, I hit my neighbor's parked car - shut it). Norberto was incredibly kind and professional. Car was finished on time and in accordance with the insurer's estimate. They even took the time to clean glue residue from an old sticker, from my window. How nice is that? I'm sure I'll be seeing them again soon.
