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September 2024 by C H
I've been a customer here for as long as I've lived in Portland. Abraham was absolutely amazing, which made sense considering he used to tailor suits for Johnny Carson in LA. I was so grateful to have such a gem of a person and business in my neighborhood!
Unfortunately, things have changed. I don't know if Abraham has retired, but it's been a year or two since I've seen him. I first really noticed his absence when I had a button and a clasp re-sewn on some pants some time ago. I was surprised when I got them home and actually looked at the button, which was technically attached, but literally dangling off. Life was busy then, I considered it a fluke, and didn't make a fuss.
Even more unfortunately, I recently entrusted another minor fix to the seamstress at Abraham's. A zipper on some of my favorite, professional slacks had gone off the rails. I took the pants in to ask if there were some way to just realign the zipper teeth. I was told the zipper would be fixed and paid $25 up front. I was nervous but thought again that maybe the previous bad work was an anomaly.
It was not an anomaly and culminated in shockingly bad experience.
When I went in to pick up the pants, I was sure to take a look while there. Immediately I saw that the stitching below the button was messy and thick. I pointed it out and the seamstress and she said "Oh, I just didn't clean it up." and immediately began hacking at all the threads with shears. There was an exchange where she asked if I wanted her to redo it and I declined.
When I got the pants home and looked closer, I could see that the whole job was shoddy. All the seams throughout the repair are crooked and unsightly. The zipper is a rigid, heavy duty metal zipper which seems inappropriate for the garment. Worst of all when she was recklessly hacking at threads, she actually cut a hole in the fabric of the pants!
I decided to call in. The dry cleaning person answered, and I asked if he was the best person to receive a complaint. Without response he handed the phone to the seamstress. I said hello and that I'd just been there about the zipper and added that she had cut a hole in the fabric. I said I'd like to be refunded at the least, and ideally compensated for the pants.
She said, "The work was done." and hung up on me.
So that's that. Careless, shoddy work. Rude treatment. I will never take any of my clothing there again for any reason and I would not recommend them to anyone else.
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July 2024 by Regan Ewald
If you're looking for a seamstress look no further!! On top of having a great dry cleaning place, their seamstress is THE BEST! She is consistently reasonably priced, super helpful, kind, timely, and excellent work. She has helped me fit a dress and then personalize it with ideas I had pictured in my head. On top of this, I collect Coogi's and other extremely complicated vintage sweaters, and I always come to her to fix the imperfections. Small to huge holes, burns, raw hems, pulled strings, EVERYTHING is always fixed to make them look new again. I regret not taking pictures of the before's and after's, but seriously they're great!
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May 2024 by Hannah Shupe
I brought a satin formal dress here which had stains and was wrinkled. I had called around town at other establishments, but I found Abraham's to be the friendliest over the phone. Sure enough the staff was very professional and friendly in person as well, and they did an excellent job on my dress! It is now free of stain and wrinkles, all for a very fair price. I would certainly come here again for any dry cleaning or alteration needs.
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April 2024 by B Something
So friendly and patient. I really felt taken care of. Lives up to the name.
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February 2024 by Simon Reta
Fantastic service, quality work, and great pricing!
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January 2024 by Jozy Benesh
Great service, great prices. My rugs and leather jacket came back better than expected. Definitely recommend!
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January 2024 by Laryea Quaye
I've been coming here for years. Reliable dry cleaning, repairs and alterations for a reasonable price.
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December 2023 by JK D
Excellent work and friendly peeps!
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November 2023 by Chris G
Reasonably priced alterations.
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October 2023 by Kaila Gottlieb
Quick, affordable, and good dry cleaning!
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September 2023 by Rainbow S.
Went there with a wool coat I needed dry cleaned, they gave me a very fair price and were super nice and friendly about everything. They made it super easy to understand what was going on, which was great as this was my first time getting something dry cleaned. I picked it up a week later and it was PERFECT. Gorgeously cleaned, nothing there that wasn't already there when I left the coat. 100% going to use them again, I am so so so happy with them.
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September 2023 by Brianni Giolzetti
This place is the best for alterations! I have had a wedding guest dress and a pair of pants altered here, and both times my experience has been wonderful. The people here are very nice and do a great job, all for a fair price. I definitely recommend!Service: Alterations
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April 2023 by Janelle Facchino
Great dry cleaning services. Quick turnaround and reasonable pricing!
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November 2022 by Taylor Hoover-Hart
I had a great experience here. Fair prices for excellent service.The tailor replaced a zipper on a pair of jeans, plus repaired the torn lining of my jacket. Both turned out great. I had multiple sweaters/coats dry cleaned and all look great. They even worked on removing some pilling from a sweater that I thought I was going to have to say goodbye to, they saved it! I’ll be going back for a comforter cleaning and more clothing repairs soon.Service: Clothing alterations & repairs
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October 2022 by Ricky Carter
Great Customer Service
