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November 2023 by Kim Ra
Our well pump stopped and Jim came out and not only fixed it, but also explained how the system worked and what to look for if it stops again. I feel so much better now that I understand the way the well pump system is setup and how to spot potential issues. Thank you so much for making a stressful situation resolve very smoothly.
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October 2023 by Dave Barclay
We did not have work done by this company, but they helped get someone out to fix our well when it went out.I was impressed with his assistance with a call or so to help me in a pinch.Very professional.
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June 2023 by Lynette Schenkel
We had a well emergency back in February of this year. Rainbow Pump not only responded, they sent Jim out on the same day. Jim was great. He knew his business, he pinpointed our problems and before the end of the day we had our water back and its been great ever since. Thank you John and Jim, we appreciate you.Service: Pump repairs & installation
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January 2023 by Jeff Primrose
One of the oldest pump companies in the area. I would highly recommend using them! I know that I will never go anywhere else for my pump needs
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July 2022 by Steve P.
Middle of the night, get up for a drink of water, turn the tap, ...nothing. Go out to the pump house and yep, zero pressure, my well pump isn't pumping. In the morning I called Oregon Water Services as they have been very good in the past. All the water services companies were swamped with work (no pun intended) so they referred me to Rainbow Pump. Rainbow Pump was also very busy but being completely out of water helped to prioritize me a bit higher on their list. They came out to assess the situation and found more than one issue. There was no power to the well and a capacitor had blown. John showed me the capacitor from the pumphouse and yea, it was smoked. Beyond that, it was obvious by their testing at the well head that the submersible pump itself was blown. I wasn't really surprised by this as it was a Grundfos Pump over 30 years old. I requested they replace it with another Grundfos as I trust the brand for quality. John was able to save me over $1,000 by replacing the pump with one more suitable to my actual use, Thanks John!!Needless to say, Rainbow Pump got me back up and running. They made sure I understood everything they did and showed me the various components that failed as well as those that were about to. As a homeowner out in the country, you have no idea how valuable water is until there isn't any. Thank you Rainbow Pump!
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April 2022 by Patricia Birch
Great service.
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March 2021 by Karen Reid
Hands down, great people: Know their stuff, fair, responsive, service what they sell, fix problems. Wish all businesses were like these folk.
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March 2021 by chris seita
great service always fast
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December 2020 by Stefan Aumack
I've been working (as a home owner and landlord) with Rainbow Pump for over 15 years. John and his crew do great work, work hard, and complete the job quickly. John is also willing to troubleshoot over the phone and won't make a service call unless necessary. This level of service is greatly appreciated.
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July 2020 by Andrew Pirrello
John was very helpful in answering our questions. Really appreciated the willingness to help.
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May 2020 by Trevor Stephens
I own a small mobile home park in the Willamette Valley of Oregon. Rainbow Pump has been able to provide full service for the multiple wells I have on site. They have always been great at communicating the problems the systems are having and providing great solutions at a reasonable rate. I started using them for my personal residence as well. Their knowledge and customer service is unsurpassed. I would highly recommend them to anyone but would especially recommend them to fellow real estate investors. Its important to have an honest assessment of the problems and peace of mind knowing that they will be resolved with very little effort on your end.
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May 2020 by Ron Newcomer
Love our Worldmark at Eagles Crest.
