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“Amazing!!!!
Hello everyone, I’m not big on writing reviews, as I am to read them. I’ve been in trucking 24 years 10 as a commercial driver. I’ve decided to go on my own. As we all know starting is very difficult. So I reached out to a few dealerships and when they see you don’t have business history they close all communication. Not here. Although I have not gotten an approval. But man is Paul Hildebrand nothing short of amazing. Just the swift responses of answering questions and getting prices is well worth a 5 star review. If you’re looking to purchase a truck call Paul and Justin they will respond. Tell me that’s not worth giving them a shot to earn your business!!!”
“The customer service attendant was outstanding! My experience was efficient and hassle free. I definitely appreciated his customer service, professionalism and attention to detail, BRAVO!!!”
“Small friendly business. The guy helped me change the ball on my tow hitch, which I was struggling with.
I see other reviews with complaints about no one being there when they arrive. This is a small business and is not consistently staffed. The service is great when you communicate with them!”
“I'll be back to purchase more equipment, even though I have to travel a long distance. The purchase was pretty pain free and communication from Matt was very good.”
“I’ve been working here for a total of 12 yrs. Combined is like other companies they are not perfect nor do they pretend to be. But they do treat you like family and take care of the drivers. The people that leave bad reviews in my opinion are just that group of drivers nobody can make happy. If you give a 100% here you will get a positive outcome.”
“Best place to go for a u hual to move your, let's say "stuff" around great staff friendly people. Hard working and honest. You can't ask for anything better. Thanks for your help people.”
“Rented a U-Haul from them about a week ago. We had some issues with our paychecks coming in on time but they worked with us and where kind the entire time. We were about an hour late from the scheduled time but it didn’t bother them. Everything went on as normal, very kind people. There is also an issue with the reservations but she corrected that without any issues.”
“We were in need of a truck to rent to tow my daughter's camp trailer to a campsite where she will be working as a camp host. It was about 15 minutes before closing, but instead of closing up shop and saying "sorry I can't help you", Jody helped us over the phone the best he could. Then he let my husband and daughter in the office to rent a truck, even after closing. When it came to the price, he made it affordable for us. We had a tight budget, we were quoted over $600 from another store and we just couldn't do it for that price.Obviously the customer service was great and we will rent from them again the next time we are in need of a truck!Thanks again Jody”
“This is the third time I’ve used this U-Haul location to put hitches on my VW GTI’s over the last many years. I also used them to install a hitch on a Cargo Van.
Each time they were fast, courteous, and reliable in their workmanship.
Four for four on positive experiences over the last dozen years.”
“Very courteous staff that fixes corporate inventory mistakes when you call their 800 number and they reserved us a truck that wasn’t even available. I believe the “angels” that saved our day and our plans for our out of state move we’re Janie and Joey. Thank you guys so much. I will be forever grateful for all that you do.”
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“Been to this location about 3 times and each time has had more than helpful staff and quick service. We got a hitch put on our subaru outback a few months ago and we appreciated the installer going over everything with us and making sure we knew what our car was capable of.”