Jackson Group Peterbilt in Medford, Oregon, offers outstanding service and a welcoming atmosphere for its customers. Many reviews highlight the friendly and helpful staff, particularly noting individuals who provided excellent communication and timely assistance. Customers appreciate the efficient problem-solving skills, with one reviewer mentioning a quick diagnosis and repair of an air compressor issue. The dealership is also recognized for its clean environment, allowing pets inside, which adds to the positive experience. With convenient hours for parts and a commitment to customer care, Jackson Group Peterbilt is highly recommended for anyone in need of truck services.
Eric the caterpillar mechanic was very professional and knowledgeable and had us in and out with are truck in a timely manner.. Eric and the Jackson Group Peterbilt team thank you 🤙
June 2024
I have Outstanding service from those guys specifical Nick he is very friendly and helpful good communication . my truck has the ACM issue they fixed right away with efficient time. And I don't know who's his name but he is working overnight parts he is the best person too. Keep that good job guys.
September 2023
Temp sensor replaced, swelled coolant hose, and EGR flex pipe recall, replaced . Quick and easy.
