-
February 2024 by Georgette H.
Beautiful clothes and linens. Good selection of clothes and accessories. Back room has great selection under of discounted linens . The blankets are marked the reason they are discounted. Often when I looked for the flaw I can't find it but the staff will show you where it is, and often it is minimal. The quality inspection is very strict and any flaw the item is rejected. The staff is great and very helpful, friendly and competent .
-
January 2024 by Timothy M.
Pendelton wool mills is the worst company i have ever had to deal with . There custmer service is a complete joke .
-
October 2023 by Google user
Rich heritage. Friendly staff. Small museum (free) and tours if you are early enough. A bit pricey but their works last a lifetime
-
October 2023 by Scott Muglia
Rich heritage. Friendly staff. Small museum (free) and tours if you are early enough. A bit pricey but their works last a lifetime
-
October 2023 by Mark Dubbeldam
Absolute must-stop. We were there on a rainy day and did the tour of the mill. It's not easy for a non-native English speaker to follow everything, also due to the noise from the machines, but despite that it was interesting and great to see the process. Large store attached to it with friendly staff and good deals.
-
October 2023 by Joe G.
it was ok. part of a tour on American Cruise Lines. I'd rather have had free time to wander around the town, but nice wool products. wide variety. good prices. courteous and prompt service.
-
October 2023 by Martin Frick
Second time I took this tour, but brought my wife this time. EVERYON E needs to take this tour of how they make wool blankets in the factory there, it is simply astonishing what is involved in the making of these blankets, and other items. You have to go home with something from this original Pendleton mill. Someday, everything will all be made in China. This is the real deal !.
-
October 2023 by Stacie Easterwood
Have always loved Pendleton blankets, but had no idea they made so many other things. Enjoyed the shop and the mills history timeline that is presented in their back vintage corner.
-
October 2023 by Jazmin S.
They have everything you'd want clothing wise from the Pendleton perspective. They do have a seconds room, where you can get discounted blankets. Very clean, super friendly staff and store is so nice. Plenty of parking and an area for dogs. Super clean bathrooms. Great stop while visiting. They do give tours during the week (mom-fri) but there is a nice history display in the back of the store with lots to look at and read.
-
September 2023 by Whitney Moore
Thank you, Trish, for the wonderful tour of the mill today! It was fascinating to learn about the history and weaving process of Pendleton. An extraordinary tour—highly recommend to anyone going through Pendleton, Oregon!
-
July 2023 by Kary Murry
We did the tour and it was very informative and lots of fun.
-
June 2023 by Roger K.
Interesting to visit the factory and see the blankets made. Love the blankets.Could not believe what they were charging for Chinese crap- most of the shirts I looked at were from China. I'm not paying those prices for cheap china crap.
-
March 2023 by Sue Bidniak
We went on a tour of the mill and museum ..a piece of history in the making ..beautiful items for sale and well worth the money .. quality is top notch ..if you are ever in Pendleton Oregon be sure to stop And visit the Pendleton Woolen Mill
-
January 2023 by Jason B.
Well I wish I could negative stars but I have to leave at least one for the review. Where do I start, we'll I ordered a sweater over 9 days ago and still haven't received it and I paid for next day air. I call and they hang up or won't answer the phone. They sir are quick to take my money but won't send my package. I am now retaining an attorney and plan on taking action. Don't waste your time here and spend your money somewhere else. This lace is nothing but a scam.
-
December 2022 by Dave J.
I ordered two wool coats to be given as Christmas gifts. I placed the order on December 7 and immediately received an email stating that I would receive another email once the items had shipped. After several days, I still hadn't received confirmation of shipment, so I contacted customer service. After remaining on hold for an unacceptable amount of time, I was prompted to leave a voicemail with a guarantee that someone return my call. I did not receive a call back. I then sent an email to customer service, left another voicemail and another email...I was never contacted. Today, I logged onto the website to check the status of my order. The shipment was sent USPS and is scheduled to arrive on December 27!!! If not received by the holidays, I will return the order. I am posting this review because the consumer should expect nothing less than world class service with the purchase of a "premium" product. This is nowhere near "world class" service and the public should know.
