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October 2023 by Sheila Firth
Pulled in close to closing checked out my truck great place awesome people. Got me back on the road in little time
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October 2023 by Justyn Anderson
Called for parts. Kid that answered acted like I was bothering him. Asked if he could look up part by vin he said no. Can't look up vin on a kw at a kw shop? I don't think so!
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June 2023 by Jitendra Gill
very good communication/ good servicehelpful staaf
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April 2023 by joe mckaig
I've been going to this shop for years now. They are very good people and fair on prices. When you need help they are there for you. Pat and his crew are the best.
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March 2023 by A F
Honest mechanics, fair price for parts and labour, kept us in the loop from start to finish with no BS about needing any work done that wasn't necessary. It took a while to get parts because what we needed wasn't in stock anywhere locally so they had to send someone out to go things, but they did everything within their power to get us in and out same day. The travel center next door is large, modern, and clean, so we weren't at all put out for having to spend the day there.
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March 2023 by Markiel Rabago
I recommend this place 100%. And thank the manager and the mechanic Pat Choin and Cody craven for their service. Fast and professional and above all human. Willing to help the customer. And the charge is more than fair for the job. thank you for your good service ?? ?️
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March 2023 by Brian Mashin
Great shop they are very knowledgeable and always treat me with respect I don't know much about engines but they very patient and always take time to talk about what's going on with the truck thank you guys
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February 2023 by Harwinder Singh (LAADi)
Very nice , helpful and respectful, thank you Eric c. Smith very kind person. All of them are great✌️???
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January 2023 by Chesley Pickel
My truck was down for the count here in Pendleton!! There was a bit of a wait due to jobs before-me, but the wait wasn’t long. The guys here solved problems with the after-treatment that no one could seem to resolve, at other KW dealerships. Eric Smith went out of his way to insure that I received a quality repair and got me back on the road.
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January 2023 by Jeff Bryant
Pat and the entire team at Kenworth sales Pendleton never cease to amaze us. They are strong in knowledge and professionalism and truly care about their customers. This is not because they tell us this, in reality it is because they show this in their actions. As a trucking company quality workmanship is very important with rising fuel costs, rising parts costs to unprecedented levels, rate reductions in the transportation space, we need dealers like this that charge a fair price and look deep for the problem to make sure they have found the origin of the problem. We are so thankful for this group as they work together from every aspect, with each function blending together to ensure the smoothest experience they can for the customer. I recommend you go see them yourself and experience what we have. These folks are wonderful and if you don't want to give them a chance, we will take your spot as well. This is one of the few dealers we run out of route to visit because the outcome always makes good business sense "all in". We appreciate you team KW of Pendleton OR! You are part of the solution for us!
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December 2022 by Reannon Medrano
Amazing service with a personal touch. Pat, Eric and Curt (and all that worked on our truck) took extremely good care of us and our truck throughout MAJOR repairs. They made a difficult, lengthy and costly repair as painless as possible throughout the entire process. My husband and I cannot thank each of you enough for your care and patience. I know it is a stressful job and you handle it with grace, dignity and respect for your customers. Highly recommended! Thank you for your graciousness and going above and beyond to get us back up and rolling. God bless you all!
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October 2022 by Tyler Louis
They went above and beyond by helping me out with a small issue, even though it was out of their area of expertise. Curt went out of his way to help me. Thanks guys.
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October 2022 by Jeffrey Murphy
Extremely helpful and understanding people, pat went out of his way to fix the issue. Would come here anytime I need anything fixed.
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September 2022 by Jim Meadors
Great people. Kept me up to speed on my truck repair. Did great and honest work. Everyone there works together so you don't just have to wait on one person to talk to. I would recommend this place to anyone wanted a very friendly staff and professional work.
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August 2022 by James Stark
These guys are very friendly and helpful.Honest and willing to help me with anything I needed! Definitely be giving my business to them! Thanks Pat, Cody and Adrian for getting me the parts I needed to get me rolling agian!!
