Open 24 hours
416 SW 20th St, Pendleton“After being on hold through an online call and transferred 4 times over 45 minutes, one call to this branch and the gentleman got my online banking working within 3 minutes. Great customer service and reset my day (along with my account). Thank you!”
“I have been their customer for many many years. Their customer service is excellent, staff is friendly and helpful, and the building is clean and welcoming. Loan rates/fees are generally better than “regular” financial institutions and they provide many different services. I definitely recommend them. They aim to please for sure. ?”
“Honestly the best customer service. I've watched them treat everyone with the same respect and kindness. There is another bank close by that can learn so much about customer service from them. ???”
“This is the best bank ever!! They have customer service down to a fine art. They are super friendly, super helpful, super nice people who never frown or complain at what ever request I have. I would recommend this bank to anyone.”
“I recently moved and no longer have access to a Banner Bank and I must say I miss this branch and the wonderful people that make it great. Best customer service of any business in all of Pendleton by a long shot.”
“Tina, the manager of Pendleton branch called me on the phone within 5 min after i had left a message. It took her 2 minutes to help with what i requested. (which was a personal request) US bank has gotten to big to remember the individual person. bottom line is DOLLARS ONLY! but this is all corporate rules (the big money boys) the hours all the charges etc.are not the peoples who work there.unfortunately the staff gets all the flack. they are however responsible for their attitude, which is high on my list, in any business place I go. With the manager,Tina, I'm sure she stays seriously on top of that. I find her an excellent manager. For corporate I give a 0 (zero) stars.”
“None Better. Small and that's what makes they so awesome. We moved away, but still make the 200 mile 'round trip to do business here. Yes, they are that good.”