-
March 2024 by Spencer Pelham
I'd give 0 stars if I could. Used to take my vehicles here but no longer will after my last visit. Took 3 different technicians who all had hissy fits trying to get my oil filter back on and kept bickering between each other on who needed to chill and step away. After all their cussing and nervous glances up at my wife and I while we watched them get more and more frustrated to the point one was smacking their hands and the oil filter on my car out of annoyance of the difficulty he was having, a technician "got the filter on" and now my car has a pretty noticeable oil leak. I provided pictures from the day after my service in 2 different parked spots. Nice ?. I'd suggest if you care about your vehicle take it to people who care about the work they do.
-
March 2024 by Dylan Powers
Skyler and his team were very friendly, courteous and knowledgeable. They got me in and out for an oil change in no time. Go here for a great experience.
-
March 2024 by Tre Black
Friendly staff, and short wait.
-
March 2024 by Ron Laird
Awesome and great prices
-
March 2024 by Owen Taylor
This place rocks. Employees are quick, hard-working and incredibly helpful.
-
March 2024 by Craig Harden
These guys were friendly, fast, efficient, and knowledgeable on what they were doing! Would recommend coming here for a quick change with good service!
-
March 2024 by Doug Baker
Good location, unfortunately that means they're almost always busy and a bit of a wait. But I've also pulled right into the bay to have oil changed. Like most businesses like this it's hit n miss if their busy.
-
February 2024 by Rachel Kelly
So incredibly kind, helpful and honest! I had asked for advice on several areas involving my car and was met with solid answers and patience. Cheaper than the places down the street. Would definitely come back
-
January 2024 by Donna Duncan
Staff very fast and friendly, went above to update my headlamps also
-
November 2023 by Keyser Söse
Oil change? Great, just don't let them touch your low profile tires. NOT knowledgeable on air pressure requirements. They set my tires at 35 psi. The sidewall clearly states 50 max. Driving away the low pressure ruined my tire to the tune of $200.
-
September 2023 by Person H.
I am so very disappointed in this valvoline. I came here in my 2007 Honda crv for an oil change and my headlights replaced. When I arrived I was quickly taken in, which was nice. Told them that I wanted the middle oil and three wiper blades for my car. Then came the fiasco, told them I wanted both my lights changed, they said they only had one so I told them just to replace the broken one. I was on my phone when I was approached and told that they couldn't reach it which, again, is perfectly fine, I understand. So they finish my wipers and I go to work before I realize my DRL is on (and so was my oil life trigger which they supposedly fixed before I pulled into the bay). On my lunch I went to oreillys and picked up headlights in order to do it myself. And when I pop my hood to see why my DRL light is on, MY LEFT HEADLIGHT WAS NOT EVEN PLUGGED BACK IN. So I had to replace my own headlights. I don't care that they couldn't replace it. I care about the fact that for one, they left it unplugged, and for two, didn't even mention it. They also put the cover of the bulb on wrong on the passenger side, leaving the bulb exposed, and if you know Oregon that's the best way to get water damage.
-
August 2023 by Mar Yanto
Quick service. Offered me to do other things that I may want and recommend things I need to do to keep my car on the road and be taken care of.
-
August 2023 by jonny dye
I took my wife’s Jeep in to have an oil change right before she drove to Boice, it took at least 2 hours however everything seemed fine. A few months later I went change her oil again, the drain pan bolt had to have been impacted on! It was so tight I thought I’d for sure twist it off. I finally broke it lose and I cracked my knuckles on something. If that wasn’t bad enough, when I tried to remove the oil filter, I would swear that it was glued on!! It also was so tight it actually ripped the metal filter trying to get it off! With hours worth of work chiseling and working a pipe wrench to get it off it finally came off!!Do not go to this place!! They will ruin your car! They have no idea what they are doing!!!!
-
August 2023 by Tara Scott
Husband took his car there last week before a long trip. They said he needed a quart of oil. He trusted them and they filled it. Somewhere along the way they either didn’t put the cap back on, didn’t put it on tight enough or overfilled the oil, or all of the above, but on his way home his check engine light went on. Next day after getting home he starts his car and it’s chugging and spewing. Drove it quickly to the closest mechanic who says it looks like the cap was left off and the oil was overfilled. Not sure how much damage they have done as our car is still being diagnosed but Valvoline refused to take any responsibility or help with any costs. Never going here again and if you value your vehicle you shouldn’t either!***And now the “owner” responds to this review with no way to respond back. (Aside from the number to the people who did nothing) Coward! Of course I’m not satisfied with the result because the result was you and your company doing nothing! You jacked up our family’s vehicle and don’t give a damn! I will smear you on every single platform I can! I may be one person but myself and my family matter!Service: Oil change
-
August 2023 by Meg Leuzinger Barton
I give this place 10/10! They were AMAZING!Customer service was top notch, they were extremely friendly & fast! I was in and out within 15min. I am definitely coming back & recommending them to friends and family !
