Ross Dress for Less offers a wide selection of brands and the latest fashions for family and home at significant discounts, ranging from 20% to 60% off department store prices. Customers often find great deals on popular brands like Nike, Adidas, Calvin Klein, and RayBan, and sometimes discover high-end items such as a Vince jacket originally retailing over $350 for just $40. The store is known for its helpful staff and clean environment, making shopping enjoyable. Many shoppers see Ross as a fun place for retail therapy, especially because of its convenience and the thrill of finding deals. However, recent experiences have varied; some customers find the store to be very full and the return process lengthy and awkward, which can diminish their overall satisfaction. Despite this, Ross remains a favorite for many who appreciate the variety, the deals, and the friendly staff, making it a popular destination for those seeking quality items at low prices.