OnPoint Community Credit Union provides personal and business banking services. The experience can be rocky, with some customers reporting very poor experiences during processes like refinancing, where due diligence issues and wrong information caused complications and hard credit pulls. However, issues are often resolved, with staff finding solutions and allowing applications to work out. Employees are frequently noted for their quiet competence, clear and extremely helpful service, and for answering all questions while looking out for the best option for customers. They provide quick service, explain important details thoroughly, and offer a welcoming, comfortable environment. Customers report satisfaction with the service for final financing, first-time business accounts, and new personal accounts, with some stating they love this bank.
Banked here since childhood when it was Portland Teachers Credit Union. Friendly service. Clean and pleasant lobby. ATMs outside. Easy parking. Got a quick HELOC to finance dad's long term care.
July 2025
Kyle Brown is amazing. Super helpful and explains things very well. I wouldn’t have been able to manage getting an account if it wasn’t for Kyle’s help. I will be recommending everyone to go to Kyle specifically
August 2024
Darrian has helped us through final financing of Momma’s assets and property after her death. His quiet competence was welcomed comfort. Thank you, Darrian!
