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September 2024 by Angela Goodwin
I have held off a week on posting this in hopes that Luis' Tires would make this right. However last Wednesday I had a whole new set of tires put on my car and upon leaving realized that they had broken all of the clips on my hub caps and instead of owning upto it and telling me right away they opted for a quick fix and ziptied, ZIPTIED, them to my wheels. My boyfriend called them the following day and they wouldn't talk to him about it stating they were not at fault. When I called them 5 minutes after they hung up on him they argued with me and admitted fault. However refused to either get them fixed, replace, or refund me the cost. We have been pretty loyal to them over the last couple years but I won't return and I urge others to find another place for any tire or automotive needs.
Not sure how I am expected to trust a company that didn't stop and own up to the mistake right away. What other damages could car have incurred that I now do not know about?
What a huge disappointment for a local business ?
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August 2024 by Joshua Conklin
Great service! The team here works great together to get you in and out fast.
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August 2024 by Lorry D
Yes, go here. I originally took my car in for brakes and the technicians found my steering components a mess. They fixed it up along with an alignment. As I was driving home, I noticed it was still pulling to the right. I immediately called and they asked if I could bring it back first thing in the morning. The technicians realized my alignment was needing an additional fix, and Amado kindly worked with me. Holy moly if Amado didn’t call me before they closed shop to ask how the steering was doing! This type of customer service doesn’t seem to exist much anymore, thank you for the feeling of the past!
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August 2024 by Anthony Samperio
I had a great experience with Luis and his whole crew. I called to get a quote for tires Thursday afternoon and by Friday at 3pm I was driving off with 4 new tires and an alignment. Tires also come with free rotations for the life of the tires. Luis and his staff were friendly and patient with all my questions and even quoted me for another vehicle I have. Will be coming back here for all my tire needs. Tambien habla español!
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August 2024 by Erik
Called to set up a time to get a couple tires changed. I arrived and they were able to do my tires quickly, and well priced. Friendly and competent staff also. Old school shop that works hard and charges a fair price.
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June 2024 by Jansen Goosmann
Went in with a flat, had me a new set and out the door within an hour, and at a great price
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June 2024 by Amy French
The best service! All the staff are amazing and so friendly. Had to get my rims replaced and they were able to fit me into their schedule quickly. Also I think they have one of the cleanest and most comfortable waiting areas I’ve been in!
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May 2024 by Nikki Hofer
The best of the best! Luis and his entire staff are friendly, helpful, and skilled. I've taken my car in multiple times and they are always quick to help me, taking the time to explain what my car/tires need and why. Just today, I brought my car in because I had a flat. The tire couldn't be repaired due to the amount of damage. Luis ordered me a new tire, which arrived only a few hours later, then immediately changed my tire upon my arrival back at the shop.
I feel very comfortable going here as a young woman, knowing I will be treated with the same respect as any other customer, which has not always been my experience with mechanics. I could not recommend them more.
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May 2024 by Sam Lobo
Amazing service at a great price! Luis and his staff are friendly, knowledgeable, and just all-around fantastic.
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April 2024 by Molly Benz
Luis's Tire Service is THE BEST place to go in the area to get work done on your car. His prices are absolutely unbeatable, and the customer service dealing directly with Luis is ideal if you want peace of mind and honesty. They've made a lifetime customer out of me. Take my word, you will not regret going to Luis's.
Update of 2024! Still an amazing place. Terrific customer service. Work is top-notch. I feel much safer in my vehicle now, which gives me so much peace of mind driving my children around. If I could give ten stars, I would.
Thank you, guys!!
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March 2024 by Jim Riehl
Great service and friendly and knowledgeable staff. Overall great experience for an alignment, will be returning for tires.
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March 2024 by Fidel Garcia
Excellent service
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March 2024 by Louisa Diener
We just bought a car and wanted new tires on it. We got the best deal on all 4 tires and they were super helpful and nice. They didn't try to over sell us on anything. We will be going back for our future needs.
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March 2024 by Eric Leininger
These guys are legit. Finally an honest mechanic. My brakes were squeaking badly and I feared the worst. Ended up just being caked with brake pad dust. Cleaned them up for less than $50 and I was on my way in less than an hr. Couldn’t recommend this place more.
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February 2024 by Andrea Zaugg
We are repeat customers of Luis' Tire Service. We've bought tires there, had oil changes, alignments and other services done there. We always get great service at a fair price. My husband was a mechanic in a past career and he always takes his cars to Luis. That says a lot!
