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“I have been so happy getting my auto and rental insurance thru David Shin’s office. They are so kind and helpful. I recently added life insurance and Kristen the agent who assisted me was wonderful! She was very patient and personable and took the time to walk me thru the process and answer all my questions. The picture is of Kristen and I with Jake from State Farm. I highly recommend David Shin’s State Farm Office!”
“I was with Kathy's State Farm Agency for a little over two years and had an overall great experience. My last account representative, Ed Vetsch, was amazing! We only worked together for a few months before I moved out of state, but every time I contacted the office with a question or issue, Ed provided excellent customer service. He was a true joy to work with. If I move back to Oregon, I definitely plan to keep my insurance with Kathy's agency so I can once again say my insurance representative is Ed from State Farm.”
“Great service, the agent(s) were very knowledgeable and offered alternatives to what I asked for a better outcome. I recommend these State Farm agents as I have dealt with other Offices that simply, not only didn't care but actually created such tension that I left them without a second thought. Elena and her staff were the only thing that saved a customer from completely leaving State Farm. I have no plans to leave this top notch, professionally led Office. Elena and staff saved a long time customer from leaving. Thank you all.”
“I am rather impressed with the professionalism of this office. I spoke with Jerry about pet insurance and he discussed how pets can impact premiums for our homeowners policy as well as looking into pet health insurance for me. That extra mile was appreciated, as I never thought about my pets impacting my policy premiums.”
“Every time I deal with State Farm I'm amazed- I seriously don't know why the insurance industry has such a bad rap. I just called (expecting the worst) and had a dealing with Heather at the Amber Dean- Portland office. She is amazing- absolutely knocked it out of the park! If I could leave higher than 5 stars, I would. Keep up the great customer service- we (customers) appreciate you even if it's not always expressed!”
“I wanted to say that I was with another company, The name doesn’t need to be told. I was looking for a better car insurance at the beginning and saw progressive might be a good choice online. But I wanted an in person office to go to and it gave me a list near me near me. And I ran across is AIC INSURANCE AGENCY, Paul Lauritzo & Natalie Brown in Clackamas was AMAZING! No joke, I truly felt like Royalty.I needed a quote for car, home and business. I’ve never seen an office work together to find not only the lowest cost but compatible to my current policy. They were so relaxed and friendly, like I was welcomed into their family. Before that day was over, I had all 3 insurances covered at half what I was paying. The atmosphere was relaxed, but businesslike, the very, very knowledgeable in what they do. And they do it very well! I appreciate each, and everyone that helped me today, with smiles on their faces, which was about five people to help me get the right policies without a doubt, I would recommend this company to everyone. It’s a whole different experience than I’ve ever experienced.please call and experience their expertise. Thanks guys and gals, I truly appreciate everything that you did for me and so quickly.”
“This was the first time I used an insurance agent rather than contacting insurance companies directly. Jeff was able to find insurance with a company with an A+ rating from Standard and Poors for us. We have auto, home, and umbrella policies, and the total cost for those is now about 55% of of what it would have been if we had stuck with our "big name" company. We are saving close to $2,000 a year. Insurance agents have access to companies who only sell through agents and don't advertise constantly. Jeff did a nice job of explaining our choices and finding a plan that was comparable to or better than our existing insurance. Give him a call!”
“I had Rodney as my agent and he was delightful, patient and diligent. He guided me through the process during a stressful and time-sensitive period ensuring I got the best package and saving as much as I could. Highly recommend!”
“As a contractor I'm constantly in need of insurance certificates and other compliance for customers. Betsy Ralston and her team are quick and thorough, and always have answers to my questions. Best part of working with Betsy is her vigilance when it comes to finding the best rates. I just received a call from her informing me that she saw my business vehicle premium renewal (big increase) and took it upon herself to shop around. She just saved me $2,000/year!!! a 48% savings!!! Many thanks to Betsy and her team at Gelfand!”
“Larry has been my insurance agent since the late eighties! He is incredibly caring and knowledgeable. Larry and his team are wonderful! Our nearly 40 year relationship speaks for itself!”
“I switched our insurance from one of the big names to Country Financial when we were purchasing our new home. My priority was simply to find a more “personal” insurance company. Jonathan definitely provides that. He never pushed to sell me more than I needed and took the time to explain the reason behind any options I had to decide on.
Definitely a great person to work with and I would highly recommend him as your insurance agent.”
“Polite and easy to work with insurance agency I was happy with Allstate until the rising costs of this years policies left me having to look elsewhere I would have stayed with Allstate but I can’t afford the high costs I started being charged on my insurance. I found the same policy I had with Allstate with a different company at a lower cost. Maybe in the future I’ll give them another try. In the meantime I thank you for all the services.”
“The staff in the Canby oregon office is phenomenal. This insurance company WILL do the right thing for their people. They helped me multiple times but one time in particular they helped me drastically. Everyone hates insurance, I like mine”
“We really appreciate the ability to reach someone for help when we need it. The office personnel have always been courteous and kind but also competent! That's why we don't shop around for "cheaper" alternatives.”
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“I moved to Portland several years ago and these folks took over from my Salem State Farm agent of many years who retired. It has been a very smooth transition and I am still receiving the excellent customer service that I experienced from my prior agent. Julie Ellsworth, one of this office's agents, has provided expert assistance and has promptly responded each and every time I have had a question or needed help with my insurance policies. I highly recommend both Julie and this State Farm office.”