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March 2024 by Lori G.
I went to Home Depot to check out washer and dryer's. Steve Allen in Oregon City, was amazing, and patient with me with all the questions I had. He is so knowledgeable about the appliances. We are getting it delivered in 4 days which is so appreciated, so we don't have to go sit at a laundromat! Good price too ! Highly recommend! Home Depot is lucky to have Steve Allen!
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February 2024 by Allen Kash
Oregon City only hardware and building supply, huge
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February 2024 by quick flight 228
I know some of my fellow DIY'ers shy away from the large home improvement centers and opt for smaller family owned & operated stores. One of the biggest reasons for this migration, stems around the fear of getting poor customer service...Let me tell you... The Home Depot in Oregon City has... (I don't know what the proper identifying verbiage is anymore so I'll shoot from the hip!) an AWESOME customer service, checkout, self checkout register consultant or cashier employee named 'Greg.' In my experience, Greg was nice, extremely helpful, good listener and was able to help the lady I was with pricing concerns.In the couple min I spoke with Greg he showed initiative, genuine concern over the problem in hand and carried out the necessary actions which ultimately saved the sale and likely 'earned' the business of a repeat customer.Lastly, he told me he didn't know much about laying hardwood floors... (side conversation we had) But wished me good luck and sent us on our way with a friendly smile and a 'Good Luck!'This is what Great Customer service look like,,, and This Home Depot in Oregon City is Damn Lucky to have Greg representing the 'Orange Apron' team!Thank You to everyone at the Home Depot!!Best,Chad W
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February 2024 by Rusty Shackleford
No help when you need it, then you get to the self checkout to be pointed to a cash register while four employees stand around watching you do their job.
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February 2024 by Rae Botsford
Company bloats how it helps Veterans, but when their salesman writes up a Washer to be delivered instead of a dryer.. they leave a Disabled Vet High and Wet with NO dryer!! Now our problem, so much for helping our Vets. Wonder if Lowe's has better customer service.
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February 2024 by Christian R.
Worst customer service and is very crowed with folks that don't know what they want. Very sad place
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February 2024 by Justin H
Our dryer broke, went to HomeDepot and ordered a new one. They don't carry that dryer in the store and required that we do home delivery for a fee. Soonest delivery was set for 8 days out. On the day of delivery, got notice that it needed to be rescheduled....FOR ANOTHER WEEK LATER!! That's two weeks after purchase. Called and got told that it was their only option and that it should not have gone this way. Ended up canceling the order and going and buying one elsewhere. Cant expect customers to go over two weeks waiting on a replacement dryer. Hire more delivery people OR let us pick up in store. We will not be buying appliances from HomeDepot any more.
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February 2024 by Michael Hogg
Five stars for this Home Depot, always a great shopping experience
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February 2024 by Lynn Christensen
The store is good if you avoid the appliance center.I would rate this store a solid 4 star if it wasn't for the appliance center. That section I would rate a zero star if I could. That's an average of 2 stars. I only give it an overall rating of 3 because of Gideon in the appliance center. He is (in our experience) the only saving grace in that department. If it weren't for him, we would have stopped shopping at Home Depot all together our experience with that department was so bad. 70% of our appliances were delivered damaged, and we replaced every appliance in our house. The Home Depot store wouldn't stand behind them, because they said they were custom ordered and we had to deal directly with the manufacturer. NOTE, ALL appliances you purchase here we found out are considered custom ordered because you can't pick them up directly at the store! They'll sell you the appliances then completely wash their hands of you and the deal. For appliances, do yourself a favor and go to Lowes or Best Buy. Everything else here is fine. And if anyone with any clout AT ALL within Home Depot reads this, you need to give Gideon a raise and a promotion. He's earned it. As I mentioned earlier, he's the only reason we still shop here. We'd recommend this store to others with the exception of the appliance center. We recommend you avoid this section like the plague.
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February 2024 by Jason Zufelt
Helpful staff and products were on the correct place.
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January 2024 by Arthur C.
Home depot service and contractors will rip you off when you truly need help; like a water heater. Look somewhere else and keep your money.
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January 2024 by Habibi T.
I came here to dine and dash. Waiters did NOT allow to even get out the door before taking me down. Many options for picky eaters like myself. Many items were heavily overpriced however. Waiters were often not able to assist me with my questions though. Even though I wasn't able to book it out through the door. Loved it here!
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January 2024 by Jeanie Neville
I love Home Depot. I think they have a great selection of outside plants.
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January 2024 by Bigmatt503
I'm just disappointed right now. I stopped by to order a roller shade that cost close to $500 dollars. I found an employee who said he'd get me the proper associate. He then returns and tells me to come back at another time!!Hopefully Lowe's can get this ordered.Get it together
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December 2023 by Edward Ballesteros
It's your typical Home Depot. Short staffed, hard to get help when needed. Better off ordering online. It's a zoo in there, depending on the time you go.