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March 2024 by Jerri Thomas
Great customer service! They are pretty fast paced and they are good at there job. I would recommend washington Federal to anyone I haven't had.Any issues with them so Far I overdrafted my account once and obviously there was An overdraft fee.But unlike my Previous bank they only charge me the one Time.Instead of multiple timesThey were very patient for me to fix my balance.I did not feel judged it all. It is an amazing environment. To Feel comfortable in
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September 2023 by Donald Scott
They have the most helpful curious staff by far I have ever dealt with great job!
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May 2023 by Linda Eger
Great service. Always looks out for their customers. Answers questions and explains fully.
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September 2022 by Victor Garner (The Ambassador)
I use the ATMs at WaFd banks all the time. Convenient and always working.
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February 2022 by Dean Barnes
The team at this branch is amazing! They are always quick to answer any questions I have and every time they make me feel like their most important customer. I am so glad that I established not only my personal banking, but my business banking with Washington Federal. I definitely recommend this banking institution and can’t speak highly enough about the team there at the Ontario branch!
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November 2020 by Sonja Guy Weeks
The absoluy the worst bank ever, unless they fix their direct deposit deal. I do not borrow funds from you, until. It is a direct desposit from our government. Had Malhuer credit union for 3 years and not 1 over draft. Only been at this bank 3 months and the same "debit card" transaction thing as last month, debits run immediaty, not a week or more later minus from my account. Not like you are waiting for a check to post. Happens 1 more time and I am back to a credit union. I left them because they did not have my direct deposit ssi in my account 1 time. Same gas station, same excuse as to why. Well after reading my print out and looking at their deposit reciept, " we lend you money on direct deposit?. Uum directmeans direct period. Debit cards are ran at time of transaction, not a week later like a check.
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October 2020 by Sonja Weeks
Lori is awesome and on the ball. I am a happy customer now.
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May 2020 by Dorinda McPheeters
Excellent customer service. Will do there work and search if need be to open account. They go above and beyond. Thank you Lorrie and Rachel you guys are awesome.
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January 2020 by Rebecca Nelson
I love banking here
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March 2019 by Aaron Larson
We truly appreciate the service that we receive every time we go into the branch. The entire staff make us feel welcome when we come in. When we decided to buy our first house Washington Federal was the first place we went, and there was no need to go anywhere else! Mark and the staff made the process very easy, even with some hiccups that came about on our end! Keep up the good work!
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June 2018 by Rosemary Wheeler
I would recommend Washington Federal Bank to anyone..staff friendly.. very hospitable.. the overall banking experience is one of a kind.
