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September 2024 by Jody Scott
From the moment I walked in the door at Ontario Ford Auto Ranch, Beau greeted me with a smile and showed me respect. He was very helpful and made sure that I understood what was needed to be done to my truck. I didn't have to worry about him punching parts and trying to scare me to buy things I didn't need done . I only have Ford Auto Ranch service my truck. Because I'm a woman, they don't take advantage of that. I'm treated with respect and not talked down at. Beau made me fill very welcome
Thank you Beau
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September 2024 by p k
Best dealership in the South West Treasure valley. I have never had a problem with the service from there.
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September 2024 by Cliff Heitz
My appointment time was spot on and my vehicle was taken care of in a timely manner without waiting, and everything was explained thoroughly, great service.
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September 2024 by Ross LeMessurier
Professional and friendly service with great communication.
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September 2024 by Wendie Soucier (Wendiewonderful)
Great experience!
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September 2024 by Darrell Hiatt
Personnel and service is fantastic!! I always go to them for my issues and always will!
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September 2024 by angie weber
Had a new motor put in a 1 ton dually and they did a great job. Liz .kept me informed of any issues and delays they were having. The mechanic went over and beyond. Would definitely recommend
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September 2024 by Tammy Remick
Thank you Kayla..for great customer service and communication with my vehicle.
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September 2024 by Joshua Wolfe
Very slow service department. Originally told the repair would take 2 days, and they have had it a week with no word of it even being started. Last time they had it for 3 weeks. Our main family vehicle. They find something "else" wrong every time they look at it.
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September 2024 by Gary Mouldenhauer
Had an issue with our new truck, and Ontario Auto Ranch Ford handled it quickly and efficiently.
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September 2024 by J Jacobson
Scam!!! I started noticing white smoke coming from my exhaust pipe. I brought my 2014 Ford Escape Ecoboost in for a diagnostic test.
The Mechanic called and told me I needed a new engine because antifreeze got in the engine. I ask how does antifreeze get in an engine, she stated sometimes a crack happens. My quote was $10,000. I started researching engines to see the cost and came across a class action lawsuit against Ford Company on this same type engine with the Ecoboost. This is also the same type engine that Auto Ranch quoted me for a new engine!! Why would I want my engine replaced with the same type, knowing there are issues??? I didn't give Auto Ranch a good survey, they need to be transparent with the public. This ticks me off. They need to tell the public that these engines are dangerous and could cause a fire. Several models and years of production have been recalled on F150, Escape, Edge and Focus with the Ecoboost. I got a call from Bo at Ford Auto Ranch. He stated he agreed with me. He wanted to fix my experience. Then he asked me to change my survey to five stars and he would refund my diagnostic test. I told him NO three times!! People need to know. I believe being bullied to change my experience is very wrong. We are a 3rd generation family and we are now done with Ford.
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September 2024 by Tanya Robinson
Incredible communication, professionalism and service beyond the sale. A car buying experience without the hassle in a very short time frame. I won't go anywhere else.
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September 2024 by Mike Masterson
Fast on time service
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August 2024 by Linda Cochran
Experience was as usual good without complaints on my part.
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August 2024 by Tawni Sandquist
I had to have the glass roof of my car replaced and the body shop was upfront about the fact they had not replaced one. They called around and found someone who had experience with it and they delivered my car and picked it up.
