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February 2024 by Jack Dugger
Mona in Ontario Oregon was the bomb. Very helpful and polite. You need more like her in your stores.
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November 2023 by Jeremiah Morado
My experience here was very good the girls here were very helpful
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September 2023 by Jada Woodard
Loved my experience at the Ontario Oregon location. The employee (Itzel) who helped us she asked for a price range we were able to uphold and went off of that with great options with the phones and the payment plans. Amazing customer service and I loved how she allowed for us to get in and out with more then we were going to get in the first place, so thank you girl we will be back to ask for ur services again!?
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May 2023 by adam welch
Too many departments with too little cross intigration. Better than the other options though i suppose. American owned too
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January 2023 by Kurt Hayes
Metropcs has got to be the worst carrier on the planet. Just tried to pay my bill but their site won't let me. I now have no phone connectivity and literally no way to pay my bill without going into the store. It's like their technology is from 20 years ago. What a disgrace.
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December 2022 by Holly Pingel
Always busy and none of the employees can seem to help me with paint online.
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November 2022 by Danielle Martinez
The store in Ontario has gone through some changes including management. I use to love going in! The vibe was amazing,but now I cringe. I have had a very terrible experience and no one to contact about the issues. I'll deal with the next 6 months, then take my service somewhere else. It truly appears that this company no longer functions on happy customers. You can't even talk to someone higher than the terrible manager. Your fake apology on Google was not necessary. If you truly wanted to help you would have reached out.
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September 2022 by Shawnna “Sexy Shimmer”
The store in Ontario, Oregon is an awesome place to visit! Two guys were working and both had GRRAT customer service! They not only dealt with myself, but three other customers who visited as well! The guys were knowledgeable about each and every device I had questioned which ranged from phones to tablets and "goodies" available! I will be going back in the near future to make several purchases!!! I recommend visiting Metro PCS soon!!!!! Good job guys☺ keep it up
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September 2022 by Sonnie Jackson
We have been with Metro PC since 2014. I went in to buy new phones for me and my sister. We were not told that the phones were an UPGRADE. My sister did not like her phone so I took it back 2 days later to get a refund. I was told it was an upgrade so you can't return it. And the keys that were with the phones were taken out and not given to us. It may seem small to people but the money is important and the key that let's me put an SD card in is not there. If your the owner or manager and answer this complaint at least leave an email so I can get with you about this. I payed for the phones in full.
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September 2022 by Rain whitequail
Angry...phone purchased & was told " yes its returnable if not satisfied"! Phone was Horrible & didn't work properly & took it back within 48 hrs & wasn't refunded bc it was an " upgrade" we were out over 200.00$. Fleecing of the working class. Pathetic phone & will lie to sell.
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September 2022 by Scott Frates
They say non contact yet when I waited a couple weeks before reactivating my phone I got charged full priced for half the time rather than half price for half the time.
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September 2022 by maureen mcdade
Totally knowledgeable and very professional. Both walk in and on the phone. Thanks M by T-M.... ☺️?
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September 2022 by Samantha mead
Helped a lot with knowing about phones and I switched to that company from cricket
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April 2022 by Aaaa Foy
Employees at Metro in Ontario Oregon are awesome. They went the extra mile for me.**********
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February 2022 by Wanda Martin
They didn't solve any of the problems I went in about and there is always such a line of people wsiting to be helped that it takes for ever to get helped.
