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February 2024 by Amy Cavazos
Great people great service coming back soon
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January 2024 by kathy sutherland
Manager sends guys out to take pictures of products that are messing up. But will not fix them.My refrigerator sounds like 747 trying to take off. Over a 1000 for it and I can hear it in my bedroomThen furniture that are messed up bent legs ripped then Resewien.
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November 2023 by Jonni Beaver
I called an they found exactly what I wanted.. everyone was very kind an helpful. An the delivery guys were amazing
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November 2023 by Midori Miller
I had been renting from them for 18 months and never missed a payment then ran into and issues and couldn't make the payment so JASON would start calling before 8am and demand that I tell him my personal business and call people and places for money. So I tried to get him come get the items and all JASON would do is say let's wait and see if things change even tho I said they wouldn't. So he waited until after my renewal date to pick up. 2 items where 2 days past the due date and 1 items was picked up the next day and he told me I owed for the month they picked them up even tho it was there fault they weren't picked up before the due date. JASON would call every hour for an update. He has even let people get 6 months behind. Cause people don't answer his calls and used me as a reference so JASON NOW HARASSING me about them and said he (Jason) wouldn't stop calling until he gets money from them. Be wear he demanded a refrigerator be picked up from one them and it was so full cockroaches they chased you like an army. He didn't care he wanted it back. He took stuff back then told me there stuff is non sellable but they still have to pay for it. He always threatened legal action. I will never ever recommend this store anyone. Not even to my worst enemy. Knowing they take stuff back to resale after being full cockroaches I will never rent there again. Don't like being harassed. They stock you too. Jason has employees set out side people's houses after hours and after then just been there pick up stuff. Very rude staff. Best one I ever talked with there was Cassie. They say they will have Jason or Jesus call you and never do. ???????
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November 2023 by Ashlynne Pondelick
Jason at Ontario Oregon Aaron loves to take back cockroach invested stuff and resell it so if you buy something and get cockroaches you know why but I literally have a rug with a little bit of dirt on it and got told I couldn't clean it to send it back hopefully they get shut down I don't recommend them go to rent a center at least they are better and won't harass you especially at stores
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October 2023 by Joseph & Carolyn Avalos
This store has provided us with the worst customer service by being rude and sarcastic. Don’t buy the Aaron’s warranty plan because they will not stand by it. We kept the Aaron’s warranty plan on our washer after we paid it off. Our washer is broken and they won’t honor it.
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September 2023 by samantha shock
If you're lonely and like the harassment it's a great place for you other than that I wouldn't recommend it to anybody I absolutely hated the harassment they will call you and bug you just because they have nothing better to do with their time the junkies and homeless in this area show more respect then this place
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August 2023 by Mrs.Sugaloaf
I have gotten a TV,washer and dryer,freezer,bunk beds and a large sectional. Which I gave to my daughter. My apartment was to small. So I just got a smaller version. A couple years back I got COVID and nearly died. Jason worked with me so I didn't lose anything. I've paid off everything except of course the sofa that was just delivered today. I very highly recommend Aaron's. I have been treated very well by the staff. And the delivery guys through the years have been very nice and respectful. Thanks guys!
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August 2023 by Albert DeLa Rosa
I brought this ebike from them and it was faulty on the first week I had it, they kept blowing me off when I told them about this error code and I was promised that they will paid the last payment but I only got $5 dollars off I wouldn't recommend anyone to go there they don't care about there customer only your money ??
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July 2023 by Aubrey Nakada
This last weekend my washer, dryer and air conditioner all went out, so I had to take out a loan to replace them. My husband and I went to Aarons because I was a previous customer and they were great to work with during my previous purchases. The staff was wonderful and we were able to get the nicest washer and dryer set we've ever owned. On top of that, they were even able to give me a discount on my first payment, which allowed us to purchase a replacement air conditioner. Also, with no interest for the first four months, it is super easy to get a good chunk of the principal out of the way and be able to pay off early. Thank you so much for being there when we needed you!!
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July 2023 by Hope Wheeler
We have a couch and now a fridge from Aaron’s and we love the couch. We love the fridge too it has lots of room. Jesus helped us with both our couch and fridge he’s a very good employee. The delivery drivers did an amazing job too. Everyone is very nice and listen to you.
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July 2023 by Mike Elman
The absolutely worst place to get furniture through. Have had Number of problems with this facility From furniture being delivered, broken. Refusing to take back months, waiting for it to be fixed. Rude employees talking on the phone. And the lajust not keeping up with their schedule of appointments to relocate my furniture. With a notice of a week and a 1/2. Done with this
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July 2023 by James Yardley
Awesome service with everything that we have gotten from the Ontario branch, Jordan and Rick installed our wash and dryer really quick no problems would recommend again
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May 2023 by Janiel Miller
Very helpful the moment we walked into the store doors. Gave us time to see what we could afford and fit our needs.Jesus was understanding that we needed a couch for family of 5. The delivery drivers did an amazing job being careful brining it into the house. The manager asked if everything went right also made sure we were happy with what we got for our place.
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May 2023 by Josh Tompkins
Been going to aarons for years. I've gotten 2 tvs, an Xbox and now new rocking love seat and recliner. Brenda is a great person in that store. Always has a smile on her face, always greets. Recliners were brought in and set up by Tyler and Jordan. Two cool dudes. Jason the store manager is a great guy as well. Always reasonable.
