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March 2024 by Joseph Sands
Great customer service and best rates and plans
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February 2024 by Amy Semler
Your service is garbage, just absolute junk. I regret ever giving you people a dime. I hope a class action lawsuit can be initiated soon.
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February 2024 by Chaya Mushka Mishulovin
When I called to ask a question, they hung up on me
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November 2023 by Lindsey Rasmusson
Worst experience ever they would not help me they yelled at my mother disrespected me. don't go to this when the lack of help and disrespectful people.
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September 2023 by Mark Smith
The highly unintelligent girl who uses the job as day care for her child attempted to tell me that the power input on the power bank purchase was the same as the power output. She then proceeded to rudely explain to me that because the power bank was down to half of it's available power supply that this was why it would not charge my phone. Unfortunately, no matter how bad you want to be right you can't make that make sense. All this knowing I was stranded with no power on my phone to get out of Gladstone. Not only is this the prime example of horrible customer service or absence of basic human morals there is a serious lack of education and professionalism happening in this building. It would not surprise me that this will lead to inevitable store closure and requires a serious look from upper management.P.S. as best as I can tell this is the same employee that was referenced five days ago in a different review regarding horrible customer service. It would be unwise for management to continue to allow this behavior
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September 2023 by vee Renee
So I went in to get a free phone and pay the normal 60 dollar plan when I was informed that of I switched over it would still cost me 200 dollars out the door. $ 20 activation fee $ 10 dollar sim card. And taxes which they didn't state how much that would be. Plus the monthly plan which they stated that you can not leave the store without paying the highest plan which is 70 dollars. This isn't told to you on the commercial or any where in their store. So their is officially no where you can go get a phone for a low price and no contract in oregon. Thats not it. They also don't allow you to buy a phone and have it unlocked. No matter if you paid in full they still keep it locked for 6 months. Completely ridiculous. So im done with metropcs and thats that. You don't even have decent phones. If you drop them one time the screen cracks. I have a phone from airtalk wireless galaxy s9 threw itnfrom a 3rd story hotel window and the screen it Completely unharmed. Metro phones wouldn't last that test. So please people I'm here to state go somewhere else. They aren't worth it and they don't have any good service. Sorry metro
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September 2023 by Stanley Spankler
Latino female salesperson very rude and not welling to do customer service help. Attitude is only here for SALES!Being in retail for over 20 years. I would never treat my customers that way.
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July 2023 by Jeff Martin
I would like to thank Sarah the new manager at this store for the great service I was given yesterday. She was very knowledgeable and helpful. Thank you!
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June 2023 by Aleksey pankratov
Loved the place. They will try to help you as best as they can.
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April 2023 by Cat LeAnn (Gramma)
Rachel (sales lady) was very helpful & knowledgeable! I appreciated her!
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March 2023 by Michael Hoffman
The two employees that work at this store I must say are very knowledgeable, helpful, and go out of there way to take care of any questions you might have as well as phone problems. To bad your other store on 82nd avenue in the winco parkinglot doesn't have the service or knowledgeable people to take care of your problems. Thank you Milwaukee store employees for all your help??
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November 2022 by Jeffrey Tristant
They have high overhead of staff but the staff now is very cool you can get in and out in like 15 minutes in the phone very cheap free 5G phones I recommend it mental change for better like I said the phones are free pay the bill free phone back to you peace I'm out
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September 2022 by Trajan Lovingier
Best place to buy no contract phone service. Been here for over 6 years and don't plan to leave soon. Always happy to figure out your phone problems or just replace and get a new one.
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August 2022 by Brian Forbes
I have done alot of reviews. And I must say, this is the best business I ever dealt with. I have a awesome free expensive phone, fast, 5g, unlimited everything for the low price of $50.00 a month, great coverage, great picture, and sound. I did a zoom audition and did not need a headset. Great color. Fast, totally awesome. And they have a program if you get ebt, or govt assistance, your bill can get reduce to $20.00 a month, a win win situation all around. The staff is fast, very knowledgeable,very nice. They will find a way to meet your needs, a 10 star staff!!! Go in and see what they have, you will be pleased. My plan is month to month, no binding contract. Great place, all around!! Forgot to mention, charger is ⏩ fast!!
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March 2022 by Teri Eaton
Well can't and won't posts anything till I get done with my visit, to see what AMBER can or is willing to do with my BRAND NEW PHONE!!!!! IF she can or is will'ng to fix or replace it!!! So stay tuned for more upcoming review
