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September 2024 by Diane Gruver
Just bought a car from SunWest, and it was an altogether pleasant experience, completely defying all the stereotypes about car dealerships. I worked with Teal (sales rep), Jana (finance) and Jeff (management), all of whom were informative and no-pressure.
I went to SunWest in large part because of the recommendations from local Mazda and Honda owners who'd worked with them.
My previous dealership-interactions at other places were some time ago, and not always great, so I was wary about going into this car buying project. However, I'll compare this one quite favorably with my purchase of a Saturn in 2006. Remember Saturn? There was one price at all dealerships for a given model - no negotiating, just straightforward sales with no pressure. This experience at SunWest was similar: very pleasant, easy, no pressure, fair price, no time wasting, none of that notorious (and stereotypical) experience of being jerked around between the sales rep and the manager. Everyone was great to work with, and of course I love the car too (2024 Mazda CX-5)
Very good experience, would recommend.
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August 2024 by Lilia Ch
Ordered a key fob for my Mazda two weeks ago. Called a week ago to ask how much longer it will be and I was told "I don't know, whenever Mazda feels like sending the key fob to us." Haven't heard from them since. Don't recommend this dealership at all.
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November 2023 by Michelle Coates
This is what a car dealership should be. Ken was incredibly kind, helpful, and honest, and I got exactly the deal I asked for. We will definitely be back when we are ready to buy another vehicle, and I’ve already recommended Sunwest and Ken to my friends who are in the market! Thanks for taking such great care of us.
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October 2023 by judy faucett
Great service and staff.
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November 2022 by Spoiled Rotten
My car club did a trunk or treat in the parking lot that had a great turn out by members and trick or treaters. Sunwest has always been a great dealership with some of the best employees working for them. 5 stars to Sunwest
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October 2022 by Wyatt
Helpful individuals all up in there.
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October 2022 by Elizabeth Bovent
They did work I didn't approve of but they ended up not charges me for it.
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June 2022 by Ken Wilson
I recently took my vehicle to Sunwest for maintenance and repairs. Chris in the service department was extremely helpful with getting parts quickly so the mechanic could do his job. The detail crew even washed my vehicle for me. Thanks to the whole team for a job well done!
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June 2022 by Danny Altom
Great people there ! Very honest, friendly and great down to earth people ! I'd send my best friends and family to buy a vehicle there or have service work done . After buying one of our first cars from them we went back and bought a second one from the same great people .for us it it little over 3 hour drive round trip to Sunwest and well worth it . Very happy each time and all the vehicles are well priced , ?
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May 2022 by Sam S.
Always courteous and helpful. When I needed help with my broken safety belt or a tune up they are right there.
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April 2022 by Jamie Uhrich
Where do I start!? I came into sunwest not really knowing what I wanted. I was so lucky to have been referred to Bill, he helped walk me through everything stress free. I definitely felt as though i was getting a car that fit my needs and budget and not trying to be oversold on all the bells and whistles which let's be realistic I would LOVE to have but just weren't a necessity for me. If your looking for someone to help get you through an awesome car buying experience I highly recommend Bill! Tell him Jamie sent ya!The staff was also very helpful in keeping my small human entertained during the process? Thank you Bill and Sunwest!
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April 2022 by Melissa C.
I decided to take advantage of the higher value for tradeins right now so went in to Sunwest Honda, Newport and worked with Ken. He was very professional and very nice to work with. In fact everyone I encountered was very nice. I was happy with the negotiation and traded in my 2018 Honda CR-V for a 2022 Honda CR-V Touring. It took one hour, start to finish (no financing involved). I had an issue with Android Auto so went back the next morning and the gentleman who finalized the deal the day before spent an hour trouble-shooting. In the end it turned out to be a hardware issue with my phone unrelated to the new car. He was so patient and I was very impressed. I would definitely recommend Sunwest Honda!!
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March 2022 by Kelsi Harris
First of all, most dealerships are just an all around miserable experience. Bill at Sunwest made my time so painless! He was so kind, so funny, and just a pleasure to be around. Even my children had a great time being there and we left with the SUV of our dreams!I definitely recommend Sunwest to anyone looking for an honest and credible dealership that is compassionate and understanding! I am not going to need a new rig for quite some time, but when I do.. I'll definitely go back to Bill!
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February 2022 by Lisa T.
So I had a really, really good experience here today. There is nothing like finding a place especially a car mechanic where the people are really honest. I was hoping to sell my Honda this year and buy a bigger SUV but with all the problems in the world right now I'm sort of holding off. I decided to bring my Honda in here and have it checked for its routine stuff and I knew the tires were getting in bad shape so I needed to really be doing this. These guys were just brutally honest with everything and my bill was $50 which is so unbelievably reasonable to do my entire 70,000 mile check up on my Honda. They said my tires were fine except the back two. A year ago in McMinville at the McMinville Honda they told me I needed to change all my tires immediately and that they were so bad, this is an entire year later and it's only are the back tires that are really bad. The price to get two new tires with 65,000 miles or five years was just under $300 which is very reasonable right now while things are terrible. These were also good tires they were very similar to the Yokohama which they were unfortunately out of. I remember the price at the Honda McMinville it was incredibly high and that's why I didn't do it. These guys are just so honest and they are so nice! One of my favorite people there is Orlando he is from Puerto Rico and we talked all about Puerto Rico because it's such an interesting topic he also lived in New York which is where many Puerto Rican people live and that was an interesting conversation. He made my day better just talking to him and getting through everything because life is so hard right now. I would highly, highly recommend this place it is very old fashion, it is small, it isn't all glossy and the price Is right! The mechanics are really cool and the people that work in the office are great too! I totally like it's so much better than McMinville Honda which was extremely expensive. So I'm just doing comparisons here for those that have a Honda and are thinking about where to go this is the place I would highly recommend!!
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January 2022 by B. YURTSEVEN
Hello Dear Sunwest workers. I have a 1989 Honda Accord Coupe :) It was bought from Honda Sunwest in 10/04/1989 year. I just want to share this with you.. Thanks a lot.Best Regards, Burhan Yurtseven. 905422342400
