Ocean Tire Factory is a group of independent tire dealers who have joined together to create one of the fastest growing retail tire organizations. Through their united efforts, they are able to stock the tires customers need at the prices they want, and create opportunities for small retail tire stores to be successful. They are independently owned and operated by someone who lives near the customers, who cares about giving them the best service, and who makes sure they get the right tires at the right price. Customers' safety and comfort on the road are top priorities for Ocean Tire Factory. Their warranties, protection, and service go beyond what the large national chains can provide. Customers describe the business as reliable, honest, and skilled. They have had great experiences with the fair pricing, quick service, and willingness to refund the difference if a repair takes less time than expected. The team at Ocean Tire Factory, especially Doug and Bill, are praised for their professionalism, personal service, and genuine care for their customers. They are known for being helpful, willing to assist even when it's free of charge, and for providing recommendations that are best for the customer's vehicle and needs, rather than just trying to sell the most expensive option.
Visiting from out of state when my low tire light came on. They had me in and out in no time. Very friendly.
November 2023
One of my tires had a slow leak. Bill found a screw lodged in the tire that another well-known chain store had missed. No charge! Very kind and generous - appreciate the great service and expertise - thank you, Doug and Bill.
October 2023
If I need to have any work done on your vehicle this is the first place you should go.