Safe & Sound Storage is a storage facility that has recently undergone new management and improvements to enhance customer experience. The updated facility aims to be a state-of-the-art location, offering many new features, upgrades, and renovations to make renting hassle-free. Customers can easily make payments online, including recurring payments, and schedule move-outs conveniently through the website. Reviews highlight the cleanliness and spaciousness of the units, with some units featuring very tall ceilings. Although initial issues like a door that wouldn’t open due to recent painting occurred, management responded quickly and kindly, resolving problems within an hour and providing helpful communication. The staff is described as kind, helpful, and easy to deal with, showing a strong commitment to customer service. Customers also appreciate the ability to rent and schedule services online, making the process more convenient. Overall, Safe & Sound Storage is a growing, customer-focused business that is making continuous improvements under its new management, ensuring a safe and sound place for storing belongings.
Quick to rent. Easy access everyday! Kind people in Newport!
January 2023
Management is great. When the new owners took over, the property needed a lot of work. This new management is really working hard and making a lot of improvements. They are also nice people and easy to deal with.
June 2021
Not to bad of a place a little bit musty smelling. The only thing im not a fan of is i don't get the 2nd key 2 my lock which i find weird
