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“Tyler and Karvell were both amazing!!! I had been having trouble connecting my iPhone to my Tmobile internet for weeks. I had searched Google for days and spent hours on hold with T-Mobile customer service with no luck. Tyler and Karvell went above and beyond to help me troubleshoot the problem. They sat with me and my daughter for over an hour updating the operating system on the phone and then they came to the conclusion that it was a password issue with the modem and account name that they helped me reset. They were so helpful, it makes me want to change all 4 of my phone lines to T-mobile, I have been having so many problems with other phone and internet providers, and they made everything easy while explaining it along they way. Thank you both so much for all of your help. It was refreshing the level of spectacular service that we received in the Newport Oregon T-mobile store.”
“Chris has been helping me for years and never fails to provide such exceptional service! He looked into my account while I was paying my bill and found $20 in monthly savings which he used to get me a new watch! ?”
“Shane was an amazing help his customer service and communication was unmatched he went above and beyond to help my friend with a disability get his account setup when he didn't have to he is probably the nicest person I've ran into in a cell phone store !!!!”
“Went in for headphones - found a GIANT $20 squishmallow, headphones, cereal, and Wendy! This amazing woman has been working at Walmart for 17 years. I was so incredibly impressed. Shout out to Wendy! She deserves a massive raise and a promotion!”
“Central OR coast winter storm, many without power. Our Spectrum internet was down & I rebooted it several times. Called for a rough estimate for restoration of service in our area. Spectrum service said we should not be down, they reset on their end and Restored Service. Solid Customer Service: checked to see if we were impacted, reset on their end & clear communication. Thank You.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Nelson was excellent. WiFi not working on friends phone, (and there were other complications). Nelson was very patient and professional. Highly recommend.
Michelle”