-
September 2023 by Scott Cutler
Today was the first time I used Rick’s service. He did a 7500 mile service. First thing I noticed is Rick runs the whole show by himself. Answering the phone, keeping the entire shop clean and tighty. The bathroom, waiting area all clean stocked.I arrived early and there he was ready for me! Such a pleasure to deal with Rick. I will be back next time I need service for sure.Thank you,Scott C.Services: Air & cabin filter replacement
-
September 2023 by Darren Larson
I have been taking my vehicles to Rick at McDowell’s for many years and he is the only mechanic that I trust. He is extremely professional, knowledgeable and honest. He has bailed me out of troublesome situations on multiple occasions.…thank you Rick!Services: Auto power window repair
-
September 2023 by Maria Ruiz
Rick was very helpful and knowledgeable! Able to accommodate with an appointment and fix my issue to my vehicle.Service: Auto water leak repair
-
July 2023 by Larry Jones
i live in Newport and have for many years. Rick the owner is the most honest mechanic you will find in the state of Oregon. he is a one man shop, and i took it to him after going to Les Schwab in Newport about two weeks ago. Les Schwab said they could not find what was wrong. Les Schwab even left two lug nuts off a tire and put me in danger. Rick was very busy but took the time to diagnose my Toyota SUV free of charge and within less than one hour fixed what was wrong and only charged me $40.00, no parts were needed. if you need your auto fixed it is worth waiting to see him, as his honesty, credibility and prices cannot be beat. i have never seen any one work as fast as Rick. i will never take my SUV any where else.
-
May 2023 by Carrie S.
Had great honest service with fair prices. Also the shop is immaculate. He has also helped me out a few times with fluids and not charged me. I highly recommend.
-
November 2022 by Tony Carey
Best service Ive had since moving to Siletz 7 yrs ago, and 2 other 'shops' later...I will recommend MCDowells auto to everyone!Services: Auto A/C replacement
-
November 2022 by Layah D
Very hard working man! Fast and efficient with super reasonable prices. Would forever come back as this building standsService: General repairs & maintenance
-
September 2022 by Steven Adams
Really nice guy straightforward tells you what it needs and he goes the extra mile
-
June 2022 by Becky lammerding
This will be my go to auto shop... and I will refer everyone that I can. Got an appointment really fast. Work was completed promptly and very reasonable price. This is the cleanest auto shop I have ever seen in my life. My car runs like new. I could not be happier. Thanks Rick
-
June 2022 by Angel Galv
Small, honest and safe place to have your car serviced. To my surprise they're certified to work even on European mods. CERTIFIED, u don't get that much around here.
-
April 2022 by James Orrell
I have taken my Yukon Denali to him twice now and he is amazing he does amazing work he is very efficient and he's the hardest working mechanic in Newport
-
January 2022 by Paul Wells
My family from Edmonds, WA. arrived in Newport for the Christmas Holiday on Thursday 12/23/2021. That night we had dinner at Mo's and upon leaving after dinner, my car would not go into gear. It was late by then and very cold. We were stranded and panicked. I called a tow truck and the driver said the lower ball joint had gone out, pulling the drive shaft out of the transmission. I had no idea what in the world I was going to do. I looked online for an Auto Repair business to have the car towed to. I saw McDowell's with a five star rating and had it towed there. We took a cab to our Hotel room and left a message with McDowell's to call asap. Next day on Christmas Eve, Rick called and said he would look for the parts. I told him I had to be back home on Monday and he said he would see what he could do. Long story short...he got the parts and it was ready Monday in time to leave, with a price that was much less than expected. I had heard so many horror stories of out of towners being ripped off by repair shops in different areas. To say the least, I was overjoyed and thank full for Rick, being the professional and honest person he is. There may be other repair sops in Newport but there is only ONE to go to-McDowell's.Service: Steering & suspension repair
-
December 2021 by R O
Rick does exceptional service, always going the extra mile. Very respectful and professional, as he is always putting his customers best interests and safety first. He takes extra care to fine details and has a high integrity to make sure the job is done right. Highly reccomended.Services: Transmission
-
September 2021 by Rekha Gupta
We were driving through Oregon , visited the lighthouse in Newport and our car battery simply died. The park ranger jump started it but we didn't want to take any chances therefore stopped by at this shop . Rick, the owner was more than polite, courteous. He told us he works alone and was very busy but would jump our car as we had turned it off when we pulled up at his shop and it wouldn't start. When he opened the hood, he knew exactly what was wrong, the battery wasn't dead but was leaking and there was corrosion. He then cleaned everything, fixed the problem and spent almost 25-30 minutes with us and refused to accept any payment from us. Good people still exist in this world and Rick is an example. we are very grateful .Service: Battery
-
September 2021 by Dan Wetherbee
I just arrive from Colorado and my truck was making strange noises and when I looked up repair shops McDowell’s was closest. I went there and explained my problem to Rick (who turned out to be the owner) and he Immediately put my truck up on the rack, discovered a loose control arm bolt, repaired it, and told me there was no charge. He even checked the other suspension bolts and put Loctite on all of them. I don’t believe in something for nothing so I paid him anyway, but appreciated the professionalism and the helpfulness for somebody (me) that was just passing through town with a sudden mechanical problem and his willingness to quickly see to it and willingness not to even charge for it.
