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9AM - 5PM
1625 N Coast Hwy, Newport
Banks
9AM - 5:30PM
10 S Coast Hwy, Newport
Banks
9AM - 5PM
505 N Coast Hwy, Newport
Banks
“Someone was trying to use my debit card so I had no choice but to cancel it. At my local branch I was told it would take 7 to 10 days to get a new card or pay $45 to get one rushed in 3 days.
I was told the Eugene Oregon branch cut new cards but they were temporary until your new card came in. I called the Eugene branch to ask if they mailed out new cards. I was told they did not. I spoke to a women by the name of Judy, I told her our situation that we were getting ready to go on vacation and really needed a debit card but did not have $45 to get one rushed.
She not only overnighted my new card to me is was a permanent card and not a temporary card, and she did not charge $45.00 to get the new card. She understood the only reason I was getting a new card was because someone was trying to use our account not because I carelessly lost mine. When I told her we were going on vacation she said how can you go on vacation without a debit card. She not only rushed the card in the overnight mail she did not charge me $45.00. Kudos to Judy at the Eugene Branch now that is excellent customer service.”
“I needed a safe deposit box and my Chase bank decided to close the Newport office for whatever reason. I decided to go to Umpqua Bank, a reputable establishment and when I was in IT they were one of our customers. Great people. The Newport branch is beautiful inside and out and the service was superb. Could not have been a better experience. I would not hesitate to choose this bank as your only one.”
“I've been with this Bank for a long time and though the name has changed the people have not, still a wonderful crew and Melanie should be proud which I know she is”
“Sheila and Nicole are the best!! Everything is made easy here. They helped me finance my first car with no hidden fees. The branch is welcoming and everyone is so nice.”
“Visited to open a business account. Ashly Frizzell assisted me in deciding what was best for me. She answered all my question and suggested things I had not even thought of. A big Thank You to Ashly.”
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“Every time I go onto the TLC Bank in Newport, Oregon I am greeted often by more then one teller. My banking needs are simple, I am a shy person and they make it absolutley painless.”