-
January 2024 by Jaimie Gaines
All staff were amazing, but Amanda Hennessy my counselor. She has no bed side manner and tried to talk me into thinking my daughter had to grow up feeling as though she had to take care of me. My daughter grew up in the custody of her grandmother and I had my daughter every weekend. After knowing nothing about my oldest daughter she said “thats why you were not there for her” not knowing I was there every weekend. She is very pushy and at times rude. I had already said I would not be attending day treatment for I do not believe in needing AA/NA or the community to help me get well which is the system AA preaches. I count on self for the liquor does not push its self down my throat but me. I had already had feelings against the philosophy and to top it off as I left Amanda appeared angry when I said thank u. Her emotions for being angry about me leaving made me feel as though there would be more in it for her if I stayed.There was no reason to be mad. I only needed detox not anger towards me for my decisions. When she called my husband, she did not identify herself he had to ask many times who she was. My husband did not like her bed side manner as I did not too. Many others complained to me about Amanda. Not for me.
-
January 2024 by Andrea Roberts
It is a magical place. tbird was my assigned counselor and I loved her. I really thought the entire staff was SUPERB!
-
January 2024 by Danielle Morris
Hazelden Betty ford thank u so much u saved my life.
-
November 2023 by AdventurousJabberwocky
Its nice when you need help and people actually cared. The staff were very cool and understanding. They were 100x better then government rehab.
-
November 2023 by Jeff Banks
The program / treatment at Hazelton Betty Ford Newberg was an extremely positive experience. The content, sessions and counselors were very helpful and supportive, but most of all the community there made you feel very safe. The safety aspect lead to truthful sharing which truly helps work with the addiction. Made some friends forever in sobriety there.
-
September 2023 by jeremy kennedy
I’m there now and no one will listen to my ptsd issues regarding military trauma. They want to take me off meds that actually allow me to interact however I still seek safety in rooms and in settings with tons of people they don’t listen I want to stay but I’m afraid that I will do something crazy.
-
September 2023 by Brian M
Clean, safe, peaceful atmosphere. Staff was accommodating and attentive to my needs..
-
June 2023 by Sean Roberts
They lost and threw out a bunch of my stuff that should have been in storage. They would not let me leave for a wildland firefighting meeting and come back a few hours later so I had to check out 9 days early. And lastly they prescribed me a new antidepressant and did not send me home with any so now I have to wait for the va to ship me some in the mail.
-
December 2022 by Doug Mantell
My short stay was very enlightening to say the least. The staff very professional yet so friendly. They made me feel very welcome. Their attention to my needs may have saved my life.To all the staff involved I Thank You! I'm on the wright track now and will not be seeing any of you again.Thanks again.Douglas
-
November 2022 by Russ Christianson
If you are browsing Google looking for a place to get help, and you are ready to fix your self, then I promise you this is the best place to do it at. Kind staff, good facilities, beautiful property, but most of all a positive community all seeking the same thing. I hope I never need to return, but if I do, I'll be back here in a heartbeat.
-
November 2022 by Rhonda Bentley
From my initial call through my stay and discharge the staff, counselors and medical personnel were professional and made me feel comfortable. This was the best thing I have ever done for myself.
-
October 2022 by Lynette Felber
The staff and the fellowship of women on my unit (Days) were fantastic. The overall organization of the Newberg facility could be vastly improved. The clients were often confused about what they were supposed to be doing. Rooms, for group meetings and lectures, were always changing. We were running around to find the right room
-
October 2022 by Debbie Rawhouser
I can only speak from my personal experience here and do not wish to point fingers or blame, but although this may be a good place for addiction recovery, it was not a good place for me mentally or emotionally. If you have any type of trauma history or PTSD, please speak with a counselor before you enter this program. I left this place before my treatment ended because I did not feel safe or heard. I was and still am traumatized to the point of fear. There is no real communication between staff members and counselors, so without knowing my background, I was placed in a severely traumatic situation which may have been avoided if THEY, meaning staff, counselors and medical techs knew what was going on. Of course I know that all staff cannot know everybody's personal story, but for me, if my chart had been reviewed (if they even have something like that), I would not have had to leave the way I did which put my life in jeopardy. Again, this is just my experience, and I will keep trying to recover, no matter what personal damage was inflicted upon me at Hazelden. Best wishes to everyone searching for recovery and thank you for letting me share.
-
October 2022 by Eric Opheim
I was sent a link to the wrong meeting. I was contacted by my counselor Justin and given the link to the right meeting. After that I was in the meeting for about ten minutes before the sound turned off. I was not able to hear the meeting for over an hour before it ended early again. Out of two 3 hour meetings I’ve only been able to see and hear about an hour of it.
-
August 2022 by Andrew Olshin
Not knowing what to expect, but knowing I had reached a very low point, I entered Hazelden Newberg approx 6 weeks ago. The grace, compassion and knowledge of staff was evident from day 1. The constantly evolving client population was managed effectively and efficiently - not an easy balance to maintain. Groups were facilitated professionally, and lovingly (thanks Carol) often through a trauma- informed lens. Although some individual complaints (we are human after all) had merit, I believe feeling free to complain is an empowering part of the recovery process. Ending my experience two days after participating in the Trauma Workshop was a purging and amazing bonding experience.I’d suggest adjusting the curriculum to incorporate a full day trauma workshop in the middle of the Residential experience followed by a two day “immersive” a few days before exit.
