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May 2024 by Deborah Crombach
Our kitty, Lio, is currently residing in a spacious condo at Country Kitty Kondo. We recently relocated to Oregon from Hawai'i and Lio is leisurely enjoying his stay while we househunt. Jack is a kind and humane caregiver who clearly adores each of his charges. We couldn't recommend Country Kitty Kondos more. Two paws up!?
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February 2024 by Linda Hanson
This is only one of the many times my cats have received the attention and care of Country Kitty Kondo. Over the years, both Cookie and Jack have taken amazing care of my cats. My Punkin is the third guest to vacation at Country Kitty Kondo. She loves Jack. Everyone provides wonderful care at CCK. I would only let Cookie and Jack provide for my cats.
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December 2023 by Chava Katz
I've been taking my cat who requires medication there for two years
Excellent care and the cat doesn't seem to mind going. Neat, clean, willing to work with any needs your cat had. Several options of styles of "condos" available. Highly recommended.
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October 2023 by Pamela Perry
Jack and Cookie took excellent care of my little kitty! They run a nice business and we will use them again.
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June 2023 by Tanya Damoude
They are so kind.
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December 2022 by K L.
Very nice accommodations. Our cat,who's quite independent, was happy there. His room had an outside window, so he spent his days just like at home, checking out the landscape. A ways to drive, but just what our guy likes.
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July 2022 by S Smith
We brought our 7 week old kitten here and could not be more pleased with the care that he was given! Run by the most caring people!
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February 2022 by S G
I wish I could give this place a better rating. I boarded several cats with this business in 2015. I was in-between houses and needed a place to keep my fur babies for a few months.There are three reasons I can't give this business a good review.One is that the owner, Cookie, absolutely lost it when I dropped in to visit one afternoon. She was completely distraught that I didn't call and make an appointment. She chastised me and raised her voice at me for this and I found that quite odd. If the place is open they should allow you to stop by.Second is that on the date of my visit I discovered that one of my cats had developed a severe eye infection. I discovered this upon visiting the cat, not because I had been called to be told about it, which was their "policy", along with taking in the pet for vet care and administering meds if needed. NONE of that happened. I was told the infection had "just started" that day. See the attached photos. It was definitely not something that had just happened. Upon discovering this I removed that cat from their care the same day.Shortly thereafter I removed the remainder of my cats and upon bringing them back into my home discovered that ALL of them had intestinal worms. I contacted Cookie and was told that "maybe they forgot to flea treat them". No maybe about it, they were all infested with fleas AND worms. Cookie did reimburse me for the cost of the worm treatments.This may be a place better suited for a short stay. But my strong recommendation is to hire a pet sitter to come to your home for anything longer than two days otherwise you're placing your cats at risk of suffering illnesses.
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February 2022 by Michelle Gormlie
Jack took good care of our two cats for their extended stay. Reliable, safe, and clean.
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November 2021 by Christine Ryan
They took such great care of my 5 senior kitties. It's a great setup and my kitties were very happy to be able to have a catio to relax on. I would definitely use them again!
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June 2021 by Claire Amadea
I would rank them even lower than one star if I could.
My family was evacuated due to the fires on Chehalem mountain on the evening of 9/7, and on Wednesday 9/8, we took our five cats to Country Kitty, we didn’t know when we would be able to return home safely. Jack assured us that they would be safe and taken care of, and my family went to our respective hotels and to work. On the morning of 9/9, my partner received a phone call from Country Kitty, so I called them back to find out what was happening. I was informed that one of our cats had escaped and was nowhere to be found.
They had placed three intact-clawed cats in an enclosure with only a screen door between them and their “inescapable” outdoor run and then left them there without checking on them for at least 16 hours. Jack informed us he had checked on them at 4pm on Wednesday, only four hours after I dropped them off, and then did not look in on them again until the morning. The phone call came in around 9am on Thursday.
I sent my parents to pick up the remaining four cats. Three of the cats, including the missing one, are theirs, and two are mine. The missing cat belongs to my father, who is absolutely devastated by this. When they arrived, understandably upset by the situation, instead of giving them an apology, Jack began
complaining about the damage to the screen door. One single live trap was set in the yard behind the enclosure the cats were in.
My partner and I returned to Country Kitty today with some of my father’s worn clothing to bait live traps, and again Jack met us with nothing but rudeness and attitude. It took nearly an hour of argument for him to agree to purchase more live traps to set around the property.
We came to Country Kitty in a crisis and trusted them to care for our animals, who to us are as important as human family members. A screen door is completely inadequate as a barrier to keep clawed cats indoors, and he also had been planning to let my indoor-only cats out into the outdoor run that has no top enclosure without informing or asking me if that was okay. The outdoor run has no top covering, and the only means of keeping cats from jumping out is that the top of the fence is folded back in towards the center of the enclosure. However, in the middle of the run within easy jumping distance of the folded back part of the fence, is a tall climbing structure, which is obviously how our cat got out. Also, in the middle of a crisis where there are active fires and smoke everywhere outdoors, one would think that taking all precautions to keep animals inside would be at the forefront of a boarding service’s policies. And even with all of this notwithstanding, not checking on the animals for SIXTEEN HOURS is completely unacceptable.
Do not take your cats here. Ever.
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May 2021 by Nancy Britton
This is a premium cat boarding facilityI’ve boarded my cat(s). One of my kitty’s has traveled the rainbow bridge.I am finally able to see my family out of state and, of course I’m boarding there. I have used Cookie and Jack at Country Kitty Kondo for years. They take excellent care of my Kitty and I feel comfortable leaving her there.When I went out of state to care for my dad for the final 5 months of his cancer diagnosis, Cookie was so reassuring and cared for my kitties well. She did have a sketchy employee but got rid of him.If you need to board your kitties in a special place for cats only, be sure to consider Country Kitty Kondo!
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September 2020 by Claire Brooksbank
I would rank them even lower than one star if I could.My family was evacuated due to the fires on Chehalem mountain on the evening of 9/7, and on Wednesday 9/8, we took our five cats to Country Kitty, we didn’t know when we would be able to return home safely. Jack assured us that they would be safe and taken care of, and my family went to our respective hotels and to work. On the morning of 9/9, my partner received a phone call from Country Kitty, so I called them back to find out what was happening. I was informed that one of our cats had escaped and was nowhere to be found.They had placed three intact-clawed cats in an enclosure with only a screen door between them and their “inescapable” outdoor run and then left them there without checking on them for at least 16 hours. Jack informed us he had checked on them at 4pm on Wednesday, only four hours after I dropped them off, and then did not look in on them again until the morning. The phone call came in around 9am on Thursday.I sent my parents to pick up the remaining four cats. Three of the cats, including the missing one, are theirs, and two are mine. The missing cat belongs to my father, who is absolutely devastated by this. When they arrived, understandably upset by the situation, instead of giving them an apology, Jack begancomplaining about the damage to the screen door. One single live trap was set in the yard behind the enclosure the cats were in.My partner and I returned to Country Kitty today with some of my father’s worn clothing to bait live traps, and again Jack met us with nothing but rudeness and attitude. It took nearly an hour of argument for him to agree to purchase more live traps to set around the property.We came to Country Kitty in a crisis and trusted them to care for our animals, who to us are as important as human family members. A screen door is completely inadequate as a barrier to keep clawed cats indoors, and he also had been planning to let my indoor-only cats out into the outdoor run that has no top enclosure without informing or asking me if that was okay. The outdoor run has no top covering, and the only means of keeping cats from jumping out is that the top of the fence is folded back in towards the center of the enclosure. However, in the middle of the run within easy jumping distance of the folded back part of the fence, is a tall climbing structure, which is obviously how our cat got out. Also, in the middle of a crisis where there are active fires and smoke everywhere outdoors, one would think that taking all precautions to keep animals inside would be at the forefront of a boarding service’s policies. And even with all of this notwithstanding, not checking on the animals for SIXTEEN HOURS is completely unacceptable.Do not take your cats here. Ever.
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September 2020 by Jenessa Manion
what an absolute disaster, they have completely made a bad situation worse , I hate that I even have to leave 1 star.. They failed at their only job, they lost a very beloved family cat, lied about the enclosure it was in, then they failed to really apologize or help try to find the cat, Their poor business behavior followed by outright rude communication towards fire crisis victims - now missing a pet - has our community in shock and outrage. Their outdoor animal area is simply a chain link fence with no type of top, it is NOT secure for cats, they will bail out of there quickly and easily, this company will not help you to find them after you basically pay to lose your pet. Animals are afraid right now and these people are clearly NOT in tune. I can only imagine what other neglect is potentially happening at this point with how these people have acted after outright losing the cat AND being unkind towards people who are escaping a massive disaster.. They have lied about the security and safety of their animals and they will not treat you right if they lose your pet 10/10 would not trust this behavior DO BETTER
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September 2020 by KillerPink Art
These people lose cats yo! Then give the owners a hard time.
