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November 2023 by Kidasy S
Jenn Robinson the branch manager is the absolute worst bank representative I have ever dealt with. She will interrupt you, she will talk over you and she will do it the whole while with a horrible basic Karen face. We were going through an extremely stressing ordeal and she showed absolute no concern or care. She gave us no help and repeated herself numerous times and then sent us off with a phone number for someone else to deal with. She does not having any basic customer service qualities or any compassion what-so-ever. We will be removing our account from here and going somewhere else.
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September 2023 by Mel Mumey
Great, friendly, and fast service!!!
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August 2023 by Aleysia Kelson
The staff are always so kind and helpful! Even if it is in a smaller town, it always made me feel a little more special when I’d walk in and be greeted by name because they remembered me (it helps when you go in every other week or so but I digress). It was always nice to walk up to the counter and have your teller know why you’re there. I miss that this branch was my home branch, but I still pop in if I happen to be in town and have to do something at the bank.
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August 2023 by James Hayes
There is a whole new team at this branch. I didn't think it was possible but this new & much younger team is even better than the last team? They even have a girl, that doesn't really talk but rather every word that comes out of her mouth is like a song!!! I know, it's amazing. Going to this branch is like; A musical banking transaction. I did complain saying, the guy's don't talk like that!!! Keep up the good work MaPS.
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August 2023 by Shelley Beard
favorite maps branch!! Hardly a wait, fast service.
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May 2022 by Steve Fathke
With all branches, Talking to a human has become a challenge with ridiculous wait times on the phone.
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April 2021 by Webster Black
Teller Trabrey at the Monmouth branch did a great job today helping my 95 year old mother straighten out her accounts after falling prey to a online fraud scam. Good job!
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January 2021 by Carolina Vera
Always so kind and polite. I always go here when Ever I need to deposit money and every single time I go they are so nice!
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January 2021 by Caro Manzo
Always so kind and polite. I always go here when Ever I need to deposit money and every single time I go they are so nice!
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December 2019 by Loren Martin
Very polite staff
