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July 2024 by Bailey Woods
Horrible, rude service. Gabe was extremely visibly irritated and angry that I disturbed his little shelf sticker project to make a purchase. He was super cranky and unfriendly.
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June 2024 by Jed Duffield
Have been waiting for time sensitive medication refill for over week. Should have taken it a day ago. Was just told they don't have it. And don't know when it will be restocked. But... they should get some in a week or so. But... they don't know when.
Rediculous.
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May 2024 by Gary H. Patterson, MSW, CADC III
I spoke with the pharmacist Annie who answered the call after some time on hold. Not terribly long but long enough to be irritating. I asked her about a Prescription that I had ordered and asked for it to be delivered to my home. Trying to get an RX filled here is difficult and to be told "once we give it to Fed Ex or Grub Hub it's out of my hands. We can't help anymore." I am sure this is a matter of training. I would like an option that does not include going to Walgreens. I prefer it all be delivered to me. It consists of heart medication and diabetes prescriptions. These are vital to my quality of life. Someone needs to train Annie on what customer service means. This is the first negative review I have done for Walgreens. All the others have been positive and it is unfortunate that the Pharmacist speaks to customers that way. I filed a formal complaint and hope someone on a regional level will see this. Walgreens is an amazing company but employees like Annie make me doubt their integrity and my trust in them is just like my latest prescription--Lost.
Gary H. Patterson
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May 2024 by Wop
Absolutely the worst retail experience I have ever had.
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April 2024 by Lynn Browning
The manager was not at all friendly & treated my Granddaughter & I very rudely! When I came in with my 3 yr old Granddaughter & we were just looking around to pass some time! I had several items in my basket but ended up putting most of it back & bought a $20 VTech play phone for her instead & when I went up to the register to pay he barely acknowledged me & was very rude! I will never go to that store again! He made me feel really uncomfortable & less than!
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April 2024 by Mary Spooner
I was able to find the gripper I had been searching for.
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April 2024 by Miranda Woods
Is there a negative score to give? Kathy was so insensitive and rude. She couldn’t be bothered to lift a single finger in assisting me in transferring my prescriptions from another pharmacy that I had requested of them over a week ago. Which would literally be thousands of dollars in pharmacy revenue for her store.
I had to wait for over a half an hour to talk to anyone with a pulse. Too bad they didn’t have a brain. Furthermore, they’ were trying to charge me $400 for a prescription that cost $30 at Rite Aid. I definitely advise going across the street to Rite Aid on Oak st. because at least they can pull their head out of their hind end most of the time. Walgreens cannot! Yes and Kathy was quick in encouraging that I go to a different pharmacy. Not a Wallgreens team player.
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March 2024 by Miranda W.
Is there a negative score to give? Kathy was so insensitive and rude. She couldn't be bothered to lift a single finger in assisting me in transferring my prescriptions from another pharmacy that I had requested of them over a week ago. Which would literally be thousands of dollars in pharmacy revenue for her store. I had to wait for over a half an hour to talk to anyone with a pulse. Too bad they didn't have a brain. Furthermore, they' were trying to charge me $400 for a prescription that cost $30 at Rite Aid. I definitely advise going across the street to Rite Aid on Oak st. because at least they can pull their head out of their hind end most of the time. Walgreens cannot! Yes and Kathy was quick in encouraging that I go to a different pharmacy. Not a Wallgreens team player.
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February 2024 by Mattypuddingfingers (MattyPuddingFingers)
Walgreens must hire the worst and rudest people they can find, because there is no way a group of people this nasty could come together randomly. Also the automated phone system says the pharmacy is open until 8pm but it's not and when I mentioned that to the "cashier" she called the number to prove me wrong but when she heard the automated operator say the time she laughingly said "It's Walgreens of course they don't know what time they close" Which was funny.
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February 2024 by Cindy Saban
Super unorganized the girl with dark shoulder length hair and glasses is super rude. Her and another girl both deleted prescriptions from the system one for my husband one for another patron. Said it was gonna take a while for them to fix, prescription is already filled but she acted like it’s new and has to be all redone so now we are stuck waiting, with no answer as to how long. Not sure why they just couldn’t print a new paper like Fred Meyer, instead they act like it’s never happened before and it’s a foreign concept to Bill insurance, smh! Ridiculous!!! They are so slow and act like it is a bother to have to do their job. Definitely need some staff who knows what they are doing knows how to treat customers and strives to make things right instead act like the customer is the problem, guess we will take our business elsewhere!
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February 2024 by Donald Ellingson
Not at all pleased with the service here. Most of the time, I can find what I need without interacting with anyone- except for the checkout, of course. However, last week- Jan. 22, 2024- I noticed they were totally out of the NatureMade Potassium Gluconate. When I asked at checkout who would know about the status of this product, I was told "If it's not on the shelf, then we're out of it". Nothing further and no attempt to check on the item. I'll start looking to see if I can't buy it on-line.
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February 2024 by Travis Nash
I really like this Walgreens location. Always friendly employees who are helpful with finding what you need, just ask!
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January 2024 by Liam Compton
I moved my pharmacy to this Walgreens pharmacy due to the rite aid nearby seemingly being understaffed and underpaid. For a while this Walgreens was wonderful. But recently they are falling into the same flaws as the rite aid. Today I was trying to call in about my medication that has been waiting to be filled for 8 days now. The pharmacy tech picked up the phone and hung up on me immediately. That is extremely rude. Some people need this medication to function and treating us so unprofessionally is beyond unethical.
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December 2023 by Ben Goodwin
No. Just no. Go somewhere else.
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October 2023 by Catherine Carter
Worst Pharmacy experience of my life, do NOT trust the staff or pharmacist. Was told my insurance was refusing to fill my prescriptions here because they didn't "fit the supply day limit" or that "maintenance medications must be purchased at preferred pharmacy" with no further context. I was repeatedly stonewalled attempting to get my meds for no reason and was given little help. After calling my insurance helpline, I was told they had NO clue what the pharmacy staff were talking about and that I should be able to get my full thirty day supply of meds as usual as I have previously used this walgreens without insurance issues. After having to put the pharmacy on the phone with my insurance helpline, I was told I'd still need to wait another hour for my prescriptions as they were leaving for lunch. Mind you, I'd already been in the pharmacy for close to an hour attempting to resolve an insurance issue that didn't exist to begin with. This has happened several times in my attempts to use this pharmacy. I was forced to buy a prescription at full price because they claimed my insurance would "no longer cover it" just to find out my insurance company has no record of these claims. It is beyond frustrating and ridiculous that I've been extorted just attempting to get my medications.
