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“I have to say that Courtney could not have been more helpful and patient with me. Both girls we’re helping me pull off a miracle. Thank you. This is the second time I’ve rented there and both times were a real snap. Thank you again.”
“They have a wide variety of cars for affordable prices. My family and I were absolutely impressed with the service we received by Gurray and her colleague the night we arrived at PDX. We felt so welcomed and left with a big smile and keys to a cool car! Highly recommend this car rental company!!”
“No lines and no counters. Extremely easy. Pick up a car you like and go. Very professional and pleasant staff. Competitive pricing. The best car rental firm I’ve ever dealt with.”
“I brought them a problem vehicle. It had a lot of issues. Freeman Service fixed everything on my vehicle. I had secretly wondered if my car would ever run good again, but they worked miracles, this is now my service center of choice.”
“I normally don’t think any rental car agency gets you through a quick and efficiently, but Phil at Alamo in Portland did an amazing job this week. I highly recommend signing up for skip the counter. And you truly can skip the counter, walk to your car. Phil upgraded us to a full-size from a medium because it was a slow day and we were out of the garage within five minutes.”
“This place is a bit difficult to find if you’re not looking hard enough. Customer service wise they were amazing. I even had to cancel my first car cause my drop off got moved and they waved the fee so I could come back a week later. I will say as far as car quality , I got the economy a Kia soul. It wasn’t in the best condition, even came with the check engine light on. I paid a bit over 300 for a week and a half. Other than that was a breeze.”
“I just finished purchasing a new vehicle from United access. The sales, management, and service departments were all top notch. Jemal did an amazing job running through all the car details!”
“These guys have thought of everything you need to jump in and head out for an adventure. We rented the eurovan, the rental process was easy and the bus was clean and well maintained. Definitely will rent again.”
“Needed a rental car for a trip. Had issues with which car to get, mechanical issues with the first one, needed to clean the next one, and ended up with a different choice.”
“Great service and clean car at pickup. I work for an airline so I travel very frequently and have picked up multiple rental places. This place has gone above and beyond for cleanliness and customer service satisfaction. Will rent from them again.”
“Taylor and Sandra were the absolute best. I'm not saying that you should drive all the way out here just to rent a car, but this is definitely the best car rental experience I ever had. I got a little confused on the rental process, but they helped explain everything and got me set up with a great car! Thank you so much for all that you do!”
“Wanted to express my experience after having to remove my truck from service shop, ice incident. Guess service shop can not help with collision repair. All Pro was able to refer transport, assist with my insurance claims team and repair my Chevrolet. Looks great, Thank you!”
“Excellent customer service from Cory Doyle. I have rented cars from a variety of providers in different states, and this was the easiest and friendliest experience I’ve had. The car was clean, the service was professional, and everything was explained well. I recommend this location if you need to rent a car.”
“Noe Garcia was very helpful with my experience. i highly recommend renting from this Enterprise and asking for Noe. He hooked me up with a nice car within my insurance limit and was able to come pick me up from the car collision place down the street.”
“Outstanding service indeed....Courtesy plus given to my better half,Carla Amaya here in Wilsonville, Oregon........We will bring our business to you folks always !!!!”
“Enterprise always come through for me. They are super friendly, convenient and helpful. This is my first time being at this location and they didn't disappoint. Everyone was super on point and awesome. I'd love to come back!”
“The guys at the Columbia Blvd location are heroes!!!! Obed is the man!!We were 1700 miles from home and 5 hours from where we needed to be, and the rental car place we had thought was a THRIFTY option, couldn’t rent us a car after we had a reservation at the airport, due to a “computer issue”The guys got us in a car and on our way, with virtually 2 hours notice.They were polite, friendly and efficient!If you’re in Portland, go to the Columbia Blvd location! You won’t be sorry!”
“First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate.That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used – and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time – just to put my mind at ease, but that in itself isn’t the reason for my review, which is actually what followed 1 day after my rental began.I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short – she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when – the whole step of the way.This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test.A Big Thank You to Enterprise Tualatin – Management (Jason & Heather)!”
“I cannot thank Derrick at Ability Center enough! He truly went above and beyond to find us the perfect fit for our family’s needs. We ran into funding issues and Derrick worked well above his scope of expectations to made sure we secured funding and found the perfect car. Thank you, Derrick and Carrie!”
“I frequently use cars from this Enterprise Rent-A-Car branch, and they have always fulfill their promise of cleaning and outstanding services.Even when there have been issues beyond their control, their staff is qualified and have been able to resolve issues in a professional and satisfactory way.The staff in this branch offers a service beyond my expectations.Highly recommended.”
“Enterprise called last minute and said they had nothing available when we reserved weeks before. This place came in with the save last minute and helped us greatly. The staff were nice and the vans were clean. They are thorough and take pictures before you drive off. Also there is a pittie that demands pets and I highly recommend doing so.”
“Andrew is a consummate professional. I rented a really pretty Toyota Camry and he was completely accommodating. Despite coming back several times for mundane but fixable issues like tire pressure, he was totally cool and calm. Truly was a pleasure to do business with him. I met his colleague briefly and I’m sure he is of similar class. I WILL rent from here again.”
7AM - 2AM
7240 NE Airport Way, Portland
Car Rental
“Really nice place too get a good car from. I had a vehicle break in from a craxkhead I’m sure and tried stealing my truck well at first they wanted to give me a dodge caravan and I laugh so hard so they upgraded me to a nice 21 man”
“Great customer service, easy rental process, straightforward, and a rock solid Mustang Convertible that was clean, reliable (and turned heads!). It was truly refreshing not to have to deal with a huge rental agency! Would ? 100% rent from Skyline again.”
“I recently rented from this Enterprise location while my car was in the shop. I received a really nice 2022 VW Passat for the week. The process couldn't have been easier thanks to Christian who helped me check in and out. 5 star experience and I highly recommend doing business with this location. Thank you!”
“IT SEEMS AS THOUGH BUDGET DOES MONITOR SOCIAL REVIEWS.AFTER INVESTIGATING THEY DID REFUND THE OVERCHARGE. I DO APPRECIATE THAT. BUT, HOW MUCH DOES THIS HAPPEN THAT IT IS NOT BROUGHT TO ANYONES ATTENTION?”
“The Enterprise team in Tigard, OR was highly professional, responsive, helpful, and easy to work with. They called in advance to confirm my reservation and share what I needed to bring to avoid surprises; they were friendly, polite, and cared deeply about the customer experience. Thank you!”
“I worked with DeShawn to rent a car when my vehicle was stolen. He did a great job of finding a car that I could afford to drive. He made sure it was going to be a good fit for me and my budget. I highly recommend working with him.”
“Jeremy is the best!!This was my first rental, jeremy helped me through everything and helped me find the perfect car. He was so extremely nice, this experience was some of the best customer service ive ever had. Im happy with the rental and Hertz overall, will definitely work with them again if i ever need to rent a car. Thanks jeremy!”
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“I am so grateful for Carson and Coury at the Gladstone Enterprise location. They both went above and beyond to help me and were by far the best customer service experience I have ever had with Enterprise.The day before I needed to pick up my rental I got a call from Carson that a nation-wide recall had been announced on my vehicle by the manufacturer. I was so disappointed thinking I would have to cancel the field trip for my students (which is why I needed this rental). Carson was incredibly reassuring and called me multiple times to coordinate finding a suitable alternative vehicle so that I would not have to cancel on my students. The next day when I went to pick up the alternative vehicle I was happily surprised. Carson and Coury had set aside a vehicle that exceeded my expectations and actually made me kind of fall in-love with this model of suburban. It was a very nice vehicle!!My colleagues had also rented vehicles from other locations that were also being recalled however they didn’t even get a phone call or any help to try to get a substitute vehicle. They would not even had known to find substitutes if it weren’t for me letting them know because of Carson calling me.I wish I could give a100 stars rating for the service I received from Carson and Coury!”