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“Absolutely amazing customer service. The driver Tim drove down to Eugene to get me the vehicle I needed and Courtney went on a hunt at other locations to find me that vehicle. Amazing team!”
“They have a wide variety of cars for affordable prices. My family and I were absolutely impressed with the service we received by Gurray and her colleague the night we arrived at PDX. We felt so welcomed and left with a big smile and keys to a cool car! Highly recommend this car rental company!!”
“No lines and no counters. Extremely easy. Pick up a car you like and go. Very professional and pleasant staff. Competitive pricing. The best car rental firm I’ve ever dealt with.”
“Great car and the service people were very helpful. It was a late arrival due to flight delays and they were there and had a friendly disposition at that time of night. ?”
“Picking up the car at Portland,Oregon airport was convenient. The person explained how the car works. Also gave good directions of how to get out of the airport to our destination.”
“Just a quick shout out to Chris and Reese. Had to rent a car because mine was broken into by a goat who ended up eating the front passenger's seat and part of the steering wheel.
They didn't have the little economy car I reserved, so Reese hooked me up with a plug-in hybrid minivan--which ended up being a total chick magnet if by "chick" you mean "40-year-old single moms at the Peninsula Park pool." I thoroughly enjoyed the attention.
And then Chris was nice enough to drive me back to the repair shop after I dropped off the minivan, which was a huge help since it was 101 degrees yesterday and my skin color was once described by a gym teacher as "transparent."”
“These guys (2 employees seem to run the show) are awesome - you won’t get an almost new car like you would with the Big Boys but you’ll still get a reliable one.
Mine did have a decent size crack in the windshield but only had 50k mikes even though is was a few years old.
Good news is the Big Boys quoted me around 100 bucks a day but these guys only charged me 45! :) praying the lords blessing on them.”
“We’re very impressed with the level of service and quality! They did a perfect job on my daughter’s Tesla door damage repair . They even detailed our car inside and out! I highly recommend this place! They do high quality work and beat other repair shop prices!”
“I enjoyed my experience renting with Enterprise during my last visit to Oregon and will be booking with the same Enterprise on my return trip in August! Great Customer Service!”
“I’ve used a ton of rental car services over the years and the team here is easily one of the best! Super smooth processes for reserving, picking up, and returning. Excellent customer service from Carson and everyone else. And the car was really nice too!”
“Tigard enterprise team are top of the line
Have been working with them for 2 years
Pro customer service , very helpful , and fun to work with
Thank you to all manager , boss , and team representatives, great environment and very nice cars available . ❤️❤️”
“Excellent customer service. Very happy with the car and the ease and service provided at this location. Sasha was professional, thorough, friendly and super easy to work with.”
“I cannot thank Derrick at Ability Center enough! He truly went above and beyond to find us the perfect fit for our family’s needs. We ran into funding issues and Derrick worked well above his scope of expectations to made sure we secured funding and found the perfect car. Thank you, Derrick and Carrie!”
“Had a flight rescheduled that was going to make us wait at the Seattle Airport for 5 hours with an exhausted child. Decided to rent a car and drive back to Portland instead. Enterprise had me set up in 10 minutes, had my car ready when we got there and turning it in at a different location (this one) was completely hassle free.”
“After getting screwed over by Hertz, we came here and were able to get a last minute car rental for the day. Super nice redhead guy working there helped us get a van at a sweet price!”
“Polite and professional people who went the extra mile to help make an unexpected emergency a lot less stressful. The vehicle was in excellent condition with very good gas mileage.
They also worked through an odd billing situation that saved me a few dollars.
It was nice to have one less thing to worry about.”
“Wanted to express my experience after having to remove my truck from service shop, ice incident. Guess service shop can not help with collision repair. All Pro was able to refer transport, assist with my insurance claims team and repair my Chevrolet. Looks great, Thank you!”
“Thank you to all of you at the Barbur Blvd Enterprise in Portland Oregon!!! You set me up with a vehicle quickly and with a smile!! I’m not sure when I’ll need to rent a vehicle again but when I do I’ll be going to the Barbur Blvd location!!
Thanks again!!”
“Shora Shahryar made me feel like I was with family.
I rented a car from the E Burnside location while my car was at the autobody shop. As we all know, having repairs done and being without your vehicle for a stent of time is pretty stressful however, these folks made it painless.
I don’t write reviews often however, I feel compelled to give them a “shout out”. Thanks everyone!”
“The guys at the Columbia Blvd location are heroes!!!! Obed is the man!!We were 1700 miles from home and 5 hours from where we needed to be, and the rental car place we had thought was a THRIFTY option, couldn’t rent us a car after we had a reservation at the airport, due to a “computer issue”The guys got us in a car and on our way, with virtually 2 hours notice.They were polite, friendly and efficient!If you’re in Portland, go to the Columbia Blvd location! You won’t be sorry!”
“I cannot say enough good things about United Access and the people here!
We initially went in to look into the option of an accessible van. Troy was extremely patient and showed us all of the options. My wife also requires hand controls, something we had no experience with before going in. Jemal went the extra mile to allow my wife to sit in his personal vehicle equipped with hand controls to get the feel of them as they did not have a vehicle on the lot equipped.
We ultimately decided not to go with a van, but Troy recommended an OT for my wife to get a prescription for her hand controls. After this, he was able to order exactly what we needed and it only took a couple of weeks for the parts to come in. He also ordered a power wheelchair lift for our truck which was installed the day after the hand controls were put in our car, the same day she had her lesson on the controls in our car.
This brings me to Jesse, the GM. He was friendly and fantastic to work with. He worked with us to ensure our truck would be done after the hand controls so that we wouldn’t have to make another trip out. He also set me up with a ride home the day I dropped off our car.
After the install of the lift on our truck, he was surprised we did not get a swing away to allow the tailgate to work, something I wasn’t sure we needed. After he explained to us that the lift was heavy and difficult to remove, we opted to see if we could get a swing away. Luckily they had one in stock and he took our truck back and they had it fully complete in 30 minutes.
Never once did we feel pressured to spend more than we needed to or get something we didn’t need. Everyone ensured that we were confident in our choices and made sure we did what was best for my wife.
To top it off, their waiting room is fantastic.”
“Andrew is a consummate professional. I rented a really pretty Toyota Camry and he was completely accommodating. Despite coming back several times for mundane but fixable issues like tire pressure, he was totally cool and calm. Truly was a pleasure to do business with him. I met his colleague briefly and I’m sure he is of similar class. I WILL rent from here again.”
“These guys have thought of everything you need to jump in and head out for an adventure. We rented the eurovan, the rental process was easy and the bus was clean and well maintained. Definitely will rent again.”
“Excellent customer service from Cory Doyle. I have rented cars from a variety of providers in different states, and this was the easiest and friendliest experience I’ve had. The car was clean, the service was professional, and everything was explained well. I recommend this location if you need to rent a car.”
“IT SEEMS AS THOUGH BUDGET DOES MONITOR SOCIAL REVIEWS.AFTER INVESTIGATING THEY DID REFUND THE OVERCHARGE. I DO APPRECIATE THAT. BUT, HOW MUCH DOES THIS HAPPEN THAT IT IS NOT BROUGHT TO ANYONES ATTENTION?”
“This company rocks!!! Best van rental I’ve ever used. Everyone who works here is super nice and accommodating. Can’t wait to work with them again for my next rental need.”
“Outstanding service indeed....Courtesy plus given to my better half,Carla Amaya here in Wilsonville, Oregon........We will bring our business to you folks always !!!!”
“Jeremy and his team gave excellent service! They acknowledged my loyalty to Hertz with a free upgrade and had all of my information in the computer so I got the keys in 2 minutes. Highly recommend this location, as we saved money on reasonable rates.”
“I was referred here by a friend, and am I ever glad. The owner is so kind and respectful, and in my experience renting a car from him, this is exactly how every car rental should operate. By appointment only.”
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“Let me just say, I was having a terrible day due to finding out my trucks leaf spring was broken. So now I am here at enterprise. Upon walking in Jake, greeted me with a big smile that went to total sincere concern as he saw I was already choking up. Bad day.. Very bad day for me. So long story short.. Jake had me laughing and forgetting about all my problems in a matter of minutes. He reminded me life's to short to worry about these kinds of things as it could have been worse. And you know what... He is absolutely right. There are so many poeple thay aren't in the position to rent a car when theirs suddenly breaks.. So at least there is that. Also Jake was so kind and helpful with all my extra added safety concerns, like add ons just in case somthing happens to the rav4 ect. ect.
Seriously I was in and out within 10 mins. No joke. I am so thankful for Jake and the enterprise on mcglophlin Blvd.
TO THE MANAGER OF THIS ENTERPRISE :
PLEASE AKKNOWLEDGE JAKE FOR HIS PHENOMENAL CUSTOMER SERVICE!!!! HE WAS ALSO VERY RESPECTFUL!
He just solidified my rental car needs and my family & friend's (BIG family& lots of friends!) rental car needs from now on. Thank you so much Jake!!! You seriously are the best!!!
VERY HAPPY CUSTOMER TESSA S.”