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June 2022 by Christopher S.
deli workers need to stop turn's my thief back on people when they are waiting to be helped because they are too busy talking to each other. I come here every day to grab lunch for work and one out of two times they look right at me and either turn their backs to finish what theyre talking about or they actually walk away. I don't have time for you guys to catch up, I'm trying to get to work. I'm about to start shopping somewhere else. Get it together please.
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December 2021 by Elizabeth M.
Love this place. Employee owned what could be better. Since everyone seems to work for walmart theses days without pay crazy right. Think about it. Most of there registers are so you can check yourself without a clerk so technically everyone who scans there own merchandise works for walmart without pay.
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October 2021 by Thomas R.
Adhering to the mask mandate, I was at the checkout line when my nose suffered a blood bomb. I had to retreat to the bathroom for well over 30 minutes as my groceries sat on the checkers runway. Holding my nose with one hand it was nearly impossible to bag my items, so I asked an employee who refused to help. A kind lady saw my dilemma and did it for me. Been not for her kindness, I would have had to walk out and an employee would be putting $90 of items back anyways. I obviously needed assistance and they didn't care.
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September 2021 by Mel M.
(5) stars spacious parking lot (5) stars employees wear masks (5) stars customers enforced to wear masks good ! (5) stars clean & spacious store (5) stars employees were awesome they seem to appreciate there job and are welcoming If you're arguing with there self check out they offer quick help ((that self check out register robot is no joke honery and scale is sensitive and scanner is abit slow so you need patience's) the employees was laughing at me I guess no one else talks back to it (I'm special) This store reminds me of a very cheap sams the prices are 5 x cheaper then where I live definitely when I'm up here I'll come by and see what there offering definitely recommend
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August 2021 by Marlene S.
I visited WinCo today. I usually go to Walmart, mainly because it is closer to my home. I have to go past Walmart to get to WinCo. Walmart changed the way you check out and the way you have to pay the bill. I have had several seniors ( about ten so far) tell me that they will not be going back to Walmart for groceries because of the change. Neither will I. Also, I pay by check and Walmart seems not to want a check. I also had a employee at WinCo stop and and talk to me for a minute. She was friendly and informative. THAT HAS NEVER HAPPENED TO ME AT WALMART! ( I was looking at the fresh donuts in the case. (I'm a diabetic and can have treats once in a while.) She was friendly, informative, she smiled. That has not happened to me elsewhere. Therefore, that is why i will be getting my groceries at WinCo from now on.
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March 2021 by Brett A.
I'm a sweeper operator and I work For Dustin Curbs Parking Lot Maintenance Inc and work at many properties throughout the valley and our job is to blow the parking lots with equipment blower and sweep the trash and debris and I do before and after photos of my work progress. As I try to do my task at WinCo there's a lot of homeless and trouble makers there and I just do my job only to be herrassed in front of the store only to have a Guy named Neal laugh and think it's funny and not address the problem and escort them off the premises but smoke a cigarette and watch the transients loiter the parking lot and entrance and I avoid all that as much as possible because I'm here to do a job and a job done right but not if people are going to be confrontational there specially a Winco employee who is a stubborn beligerent discrepectful individual who is a supposedly Freight Manager approached my work truck while I was sweeping the parking lot only to have him purposely walk in front of my path as I'm only going 10mph and have my blinking light to show I'm working but didn't care and cuss me out by the passenger window and stated do you know who I am? I replied no but there's a lot of folks who start trouble with us only to continue get verbally disrespectful towards me and acted above me and when I parked the truck to let him know I'm just he to do a job and nothing more, and he walks up and gets in my face yelling at me with closed fist and I said don't do anything crazy and he said you haven't seeing crazy and I replied I will call the authorities if you do anything irrational and he says well I got my security to back me up and still being verbally disrespectful and his friend Neal which works security who doesn't do his job tells him he will handle it and tells him to him to go in the store, then the security guard Neal gets discrepectful towards me and that I'm just a nobody who sweeps parking lots for a living and the freight manager is a well educated and is in the right and I just said okay, I don't want any problems but here to do my job and Neal continues to be discrepectful towards me and I said okay. Then I let my employers know what's going on and and as I got Neal's name after I spoken to my employers he wouldn't tell me his friends name that is the freight manager there so I said okay thank you. I'm at that point I just want to quit this line of work if people like Neal who is security or the belligerent stubborn freight manager think it's okay to harass me and think there above everyone and act like there all that and a bag of chips while I try to do a job only to be discrepectful you might as well be the the thugs there because you both fit right in with that kind of attitude.
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January 2021 by Wholey C.
My review is for the customer service I received at the Medford Winco. I called the store to ask if they carried larger cans of clams. They were polite, professional and helpful. He put me on hold and returned with the sizes they carried. I asked to be transferred to fresh seafood Dept. After being transferred, they answered my call quickly. For a large grocery store, you don't expect such good service. Thank you Winco!
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October 2020 by Lucho R.
Good prices, but you spend at least 20 more minutes waiting in lane to pay! They have 16 lanes, only 2 or 3 working.
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October 2020 by Susanne B.
Store was fine. Parking lot was not. As another review has mentioned we had to run a gauntlet of homeless smoking. The pot smell was so strong in the parking lot, it made me not want to come back here, especially not at night.
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April 2020 by Jerry W.
No cart wipes again. Very very very disappointed considering we are in a pandemic virus envIronment. I personally have brought this to the attention of the store manager on prior occasions. We went to Sherman s and they had a multi station cart cleaning table set up as you enter the store. They also give back to the community, tIme for a change in our household
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October 2019 by Gary R.
So this is how my conversation went today at lunch time at Winco. Looking for a salad option, case had 4 salads. Asked older male employee behind the counter in deli, " are you putting out more salad? Reply, take one that's there, my reply there are only four salads, reply "yeah", we will put them out eventually." Ok maybe it's me but this sure seems wrong. Just in case Winco corporate needs to know what good customer service is, here you go, "Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met." Pass this on to your employees.
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August 2019 by Ruby G.
I love this chain. Great prices! Very busy during the first of the month but after the 15th usually not too crowded.
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August 2019 by Mike L.
Terrible place rude employees most of the time and dirty and filthy all the time. Bottom line they have a couple good prices on a few items but most of their items are just the same price as everybody else. Be careful what you bye know your prices, it's the old bait and switch at Winco
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March 2019 by Mary M.
Local NW company with HUGE selection, clean well faced shelves friendly helpful employee's and the lowest price of any chain in the entire United States! What's not to like !
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November 2018 by M. A.
Open warehouse concept grocery store that keeps grocery shopping affordable for large families or those with hungry teenage boys. Buying spices and basic baking supplies in bulk saves big $$$. They have non-complicated wine & beer sections featuring many local selections at great prices. Support local farmers and families by shopping Winco.