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March 2024 by J
I’ve had two cats spade here many years ago, and was grossly overcharged for extras I had no idea were extra (iv fluid for surgery, anesthesia, etc). I was overwhelmed by the end cost, but I let it go because I should have asked more questions and double checked on costs. Lesson learned. Now trying to get my dog neutered, calling around for prices, they were the most expensive (plus it can go up for whatever reason they said) and were very rude and left me on hold for 10 minutes on the phone. I will go to an animal facility that can respect their customers and their pets at an affordable price.
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March 2024 by M P
Great Vet.Editing to add they are expensive compared to others I have since found.
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February 2024 by Tana Cosper
They were helpful on the phone
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February 2024 by Brianna Keller
Got both of my cats neutered and vaccinated here and had a great experience both times. They were careful and kind. Overall I think they are a Wonderful clinic.
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January 2024 by Lisa Webb
This place is terrible! The vet did not even do the proper basic testing to determine exactly what was wrong with our dog! Instead, she decided experimental treatment and surgery was needed. They quoted us $14,000 for these procedures at 2am and expected that fee up front. We felt they were obviously overthinking and not following protocol, and we decided to take her to our regular vet in the morning. The vet then encouraged us to allow them to euthanize our dog and stated they would do this for free. The procedure undoubtedly would have killed our dog, and they should have done a simple fecal test that would have shown that our dog absolutely did not need surgery and instead should have been treated with antibiotics and fluids. Our regular vet had a diagnosis in 15 minutes, and a week worth of treatment was well under $1000.00. This clinic is a training ground for those that want to play God and use your love for your pet to financially take advantage of people. Be aware and always get a second opinion from a vet that specializes in all aspects of pet health and well-being. Your pet deserves a second opinion! The state board of veterinary medicine should revoke their licenses, and they should be shut down.
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January 2024 by Why Why
Won't go back. The place is shady RIPOFF alert. Be ready to pay way way more than anywhere else. Tried to charge me $60 for steroids, same exact thing online $3!!
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December 2023 by Ami Hoag
These guys are great. Both Parker and Billie are doing very well thanks to VCA
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December 2023 by Kaysie Addams
DVM was very dismissive regarding my wishes to create a healthier lifestyle for my dog by feeding non-kibble food, and made me feel stupid for doing research about different topics from spaying, to diet & exercise, to wound care.However, they were also very helpful in giving me a list of different things that they felt would be beneficial to my pup.Not sure if I'll be back, and will be exploring the cost-effectiveness of other vets in the area.
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December 2023 by Liz A M Conner
Holiday weekend got right in to be seen with a dog I was sitting. Super friendly helpful staff and Dr that knew this breed. I would definitely recommend this office.
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November 2023 by Ellen Miller
Dr HARDER and His Assistant were Absoutly AMAZING 2 WEEKS AGO WE HAD OUR DOG IN TO BE NURTRTED AND THEY WERE SO GOOD WITH HIM HIS ASSISTANT CAME TO VAN EXPLAINED ALL ON DETAIL. SHE CALLED US THE NEXT DAY TO CHECK ON HIM AND US.NOV 1ST 2023 WE HAD TO HAVE OUR 13 YEAR OLD HUSKEY PUT TO SLEEP AGAIN DR HARDER AND HIS ASSISTANT HELPED HER PN THE SCALE AND TO THE ROOM.. DR HARDER EXPLAINED EVERYTHING IN DETAIL ALLOWED US AS MUCH TIME AS WE WANTED BEFORE HE CAME TO GET HER TO GIVE IV. THEN BROUGHT HER BACK WE SPENT ABOUT 1/2 hour THEN HE GAVE HER THE SHOT WITHIN SECONDS SHE PASSED PEACEFULLY. AGAIN THEY GAVE US AS MUCH TIME AS WE WANTED TO SAY FINAL GOOD BYES. THEY EVEN LIT A CANDLE WICH THEY USE IN LOBBY TO LET OYHERS KNOW TO BE RESPECTFU L AND QUIET WONDERFUL PLACE AND PEOPLE.. HIGHLY RECOMMEND THEM.
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October 2023 by Lisa Welt
We have been using Jackson Animal Hospital services for many years now, and have had nothing but positive interactions with the staff. They are very caring and straight forward in providing us with treatment options. We are currently caring for an older kitty with chronic kidney disease, and feel supported and reassured that we are doing what is best for her. Thank you.
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October 2023 by Rachael Brussat
I took my dog & cat to get vaccinations and I had to pay $500. I only went in for vaccinations & I will NEVER go back there again. I pulled my girls out of there & am going somewhere else. They are VERY high priced and I will not recommend them to anyone. I never received a bill for what they did when I went in. I called several times and they kept sending me records on my dog & cat by email when I wanted just the paper that had what they did for my pets on the day I was there. I will NEVER go there again. VERY high prices & not recommended. Poor staffing as well.
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October 2023 by Miranda St John
Fortunately never needed them for anything serious, just check ups. Been going for 3 years and still couldn’t tell you who the vets are. Never met them. They take my dogs then call me with a response. Not very personable. The VCA chain is great for major issues, surgeries, attacks, broken bones… if you have that, go here. If not, find a local vet who has the time to get to know you. They never just answer the phone when you call, there’s always a hold. I also agree with the other person who feels the “we offer wellness checks” is an annoying waste of time, especially when you can’t call without being put on hold. They’re also the highest priced vets in the area.
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August 2023 by Gloria Diamond
I called on June 17th, 2023 to reserve two spot for our dogs. When I called to confirm our apt today for August 2023, and to ask a question, they said they had no record of our reservation. So now we have to cancel our reservations/Tickets with the Shakespearean Festival, along with our Hotel reservations, and dinner plans with friends. Celebrating a special occasion. They also said they only board for Clients. This would have been good info to know before we made our plans. What an inconvenience. Not a happy camper!!!! :( DO NOT DEAL WITH THESE PEOPLE !!!
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July 2023 by Jodi B.
my 4 lb terrier was not feeling good, normally we go to all creatures but under the gun to get a job we were doing done, my husband asked to just try taking her there, initial visit was like 85.00 exam 60.00, stool sample 150.00 we saw the female Dr. she examined lucy, said she was unsure, but we could do blood work for 450.00, i picked her up and walked out, that night she progressed way worse, when All Creatures arrived at 6am guess who was there. Dr came in felt her little tummy said we need to get her into surgery now, i was like you know her uterus ruptured just by feeling, they had her there 3 nights hooked up to IVs, called me cuz she wouldn't eat, i told them i make her chicken, they sent tech to walmart for baked chicken she started eating, they charged me for all of that 405.00 including meds. This place was sending her home cuz they thought we couldn't afford 450 blood work, they would of let my baby die over greed. rotten to the Core be careful when dealing with this so called hosp
