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April 2024 by Thessaly Larissa
Costumer service was absolutely amazing I had some difficulties with a new phone he was able to fix immediately. Thank you Hunter!
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April 2024 by Cecilia Mendoza
Hunter Gump is very cool very patient
me and my entire family love his customer service and his attitude he is so funny and friendly! Thank you Hunter love your leo rising spirit ? lol
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April 2024 by Jeff Isler
This store is awesome! Customer service is top rate, especially non-manager Holly (as she calls herself). I don't think there is anything about cell phones that she doesn't know. Jeremy is ok as well. 10/10. I'd definetly go back.
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April 2024 by Travis Hinman
I love this store and to be specific, I really like working with Holly. She's very knowledgeable about the phones and the coverage. She also knows how to pair the perfect items like cases, earbuds and chargers for your phone. Always ask for her. This is a corporate store so they can do most everything you need done! I'll only ever go to the Delta Waters store in Medford, Oregon!
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December 2023 by P D
I was at this location 1750 Delta Waters Rd #100 and felt it was an uncomfortable experience. Walking in is whisper quiet, I say my information and it is heard by everyone in the store. The service person who showed me phones seemed rude and annoyed by me simply asking some questions. Also as a multiple year customer with the same phone I told them how the phone I was using was slowing down significantly even after a reset, they showed me phones I 'qualified' for even though the sales were the same thing I can get online. I really didn't feel like I was someone who was either respected or valued as a customer. I'm sure the person reading this also won't care either because it comes from the top down. I will be canceling my service soon and do not intend to go back.
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December 2023 by Jeff White
US Cellular is for the people they provide you with plans that provide a cheaper, monthly and plans that can give you discounts on phones. The people there are friendly and want to help in any way they can. They make sure to get you everything you need and try to make a reasonable phone bill in the process.They smoothly help me port over my phone number and even got me a sweet tablet and watch to go with it. I didn't think I needed it, but they found that some of my interests and hobbies work well with these.The whole staff is extremely knowledgeable. I definitely will be taking all of my business there.
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December 2023 by sierra morton
He help my mom and I get a new phone and he was very polite and helpful
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October 2023 by Tyler Cloud
After being a long time customer to this is store I felt it was time to write an honest review. Today was the last time I will step back into the Delta Waters store! None of the employees story’s or knowledge match up, very condescending attitudes. Incorrect account information, messed up bills, and now given 3 different story’s about watches. To top it off I passed on info from Apple and was told by the manager that Apple and I were both wrong and should sort out my facts to be true. Good luck with these clowns….! What customer service?!
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August 2023 by Dallas King
I can't wait to be rid of them.
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June 2023 by Aemon H.
You need to train your employees better and maybe shut your mouths with the wise a** comments.
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April 2023 by Holly Gustines
Katelynn Rodriguiez is a QUEEN!!! ask for her bc she will do everything she can to save you $$$ we <3 Katelynn 10/10EDITED: I had to change my review unfortunately. the employees at this store are very nice, but they can't do much as far as customer service goes, and calling customer service is the worst experience I've had :( my bill was way over what we talked about/agreed upon in store and after endless hours on the phone/ being hung up on etc, my bill still wasn't what was expected. and the wifi was supposed to work in our area, but is terrible and won't work with LTE, which they won't fix or return since its been 2 months now. so we are locked in for years with bad wifi unless we pay a few hundred to cancel. this is the first bad review I've ever written. even though this store has kind employees, do not risk working with US cellular. you can't trust the prices, and then youll have to spend hours of your life fixing it.
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October 2022 by Paul Willingham III
I had a great experience here at the US Cellular store, Peter was extremely helpful and took extra time to help find the right phone for me. Peter is extremely knowledgeable and his customer service is excellent. I am very satisfied with my visit today!
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September 2022 by Haesook Kim
Recent visit to USCellular store has been a great experience. Agent Jeremy was very patient, kind, and informative with this senior citizen . Signed up for my internet and mobile service. All working well. Happy customer!
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August 2022 by Daren Croy
Visited the shop off of Delta Waters. Got help immediately (Thanks, Jaime) and clear answers to my questions.
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December 2021 by Emily Bell
I just purchased a new prepaid phone and service plan. After going through 3 other carriers that said they had coverage in my area but did not. I had actually been in briefly a couple of days before hand, checking on the prices. When I came back in the same sales person was there, greeted me, remembered me and the products I had inquired about. I can't remember her name but she went above and beyond to answer my questions, gave GREAT customer service and her personality just "SPARKLED"! Thank you for the great customer service and making my visit virtually effortless. She should get a bonus, just wish I could remember her name.