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August 2023 by Google user
Nick was amazing. Tip notch customer service. Not only did he get me in and out timely, he also took 3 payments from other clients. Talk about multi tasking. He was kind, polite and quick with all of us. I greatly appreciate how painless this visit was as I had to get a new phone and hadn't really planned on it. Thanks Nick
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June 2023 by Ammiey
Jorge was great and very attentive and helpful. He fixed all my phone issues and explained everything I needed to know.
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June 2023 by Jackson Spruner
Both employees are very professional they helped explain everything so I could understand it and they helped me save some money they both deserve a raise or promotion I'm very happy with my service I will definitely be back
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May 2023 by Ellen Robertson
The last two times I’ve been in the W Main Street US Cellular store, Nick Arellano has given me the BEST ever customer service. VERY knowledgeable, sufficient, and kind…. Would recommend him for ANY help you need…
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March 2023 by Tara Guches
Nick was so great he has fantastic people skills and also patient and kind when I eas spiraling from the death of my husband he took care of all the things needed. Thank you Nick you have a beautiful smile!
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March 2023 by Brandon Duarte
Shout out to the folks at us cellular on w. Main.. Nick was a good time while I got my new phone. Leilani was also super helpful as we set up our new bundle. Thanks everyone! We will be back.
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March 2023 by Frank Stevens
Not only was he knowledgeable of the products, but he was great for two things that stood out to me that most people that work in sales fail to grasp. He was 100% honest and forthcoming about what was going to get the most for the least money and he was the nicest and genuine person to my two kids. My kids really liked him and that is the by far the best part of this sales experience I thought. Thanks again call me when those screen protectors come in bro. Thanks
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February 2023 by James Gulrich
Excellent return! We switched a year and a half ago because of high plan fees. Now the plans are more reasonable. Jorge was fast and experienced. It was a great welcome back!
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January 2023 by Jesus Villanueva
Just left this store, left feeling so accomplished. Nick was able to get me switched over in a hour. Had my phone set up transfered all of it. As soon as I walked in I felt so welcomed by him a and Jorge. This is my new phone company and store, \\u0026 I'm so glad I came in.
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January 2023 by Autumn Peck
Walked in with a VERY warm welcome! Great performance ? by the staff! Had a problem with my phone thought I would be there for at least an hour but was only there 30min! Problem fixed! NICK YOU ROCK KEEP UP THAT GREAT CUSTOMER SERVICE ???THANK YOU SO MUCH!!!!
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December 2022 by Ashley Jara
He had the best customer service, answered any questions I had, very kind to my kiddo definitely going back to this location for any needs. Thank you nick my husband loves his phone.
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December 2022 by Mike Iovinelli
Was one of the best experiences I've had at US Cellular, customer service was above and beyond, the lady that assisted me was multitasking with three customers at the same time and was able to get us all in and out of the office and address our issues in a prompt and timely manner.
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December 2022 by Gillian Jackson
Fast, efficient and a positive attitude!! very rare these days... Anywhere!!!! and I'm probably not alone when I say this but computers; right up there in the top three of frustrating things that never want to cooperate!!!! so they are more than helpful and I am 100% satisfied every time I go to this location so major major kudos guys you rock thank you. sincerely* customer for life* Thank you
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December 2022 by Teretha Martinez
I had a very complex problem that Leilani was fantastic in helping me solve. She separated phones from the original plan and set them up with their own plans. Changed my existing plan which saved me hundred of dollars a month! I was told at another branch that I couldn’t separate some lines out and that wasn’t true. Very happy that Leilani knew her stuff and got on the phone with the home company and had everything sorted in 30 minutes. Kudos to Leilani. Thank you sooo much:-)
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December 2022 by Barbara Jaime
Nick provided excellent service he was super knowledgeable and helped me to transfer my iPhone to my new phone. Overall great service.
