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March 2024 by MJ C.
Came in this morning to upgrade my mom's phone and replace my son's broken phone. We were assisted by Manny. Let me tell you, I have NEVER had better customer service then what he provided! He was patient, caring, understanding and just went over and above!
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February 2024 by Elizabeth
Open up
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December 2023 by Lynn Bartlett
No help no answers finally just walked away.
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November 2023 by David Gianotti
I came to this location in a total rush. Only had half an hour and was treated with the best customer service I've had in a long time. Lisa was not only helpful, but found me the best deal possible. She was the best!! Appreciate her hard work. 5 stars.
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November 2023 by James J
Car salesman bate and switch tactic. Upgrading devices for the family. Tom told me about their promotion if you turn in old phones, you get credited for them and it counters your payment for the new devices. He explained that my bill with new devices would go up less then $3. Drove back home, picked up old phones and the wife and kid, drove all the way back, picked out colors of new devices, just about to seal the deal, and he informs me that one of his colleagues reminded him that in order to get this promotion we have to sign up with a new contract that's more expensive per line, so our bill would go up significantly. A waste of time, a waste of fuel, and felt lied to. Just like a car salesman, they get you committed with all that time and energy hoping that you'll just give in. ? Not cool
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October 2023 by Elysia Rodgers
Very nice and helpful staff. I highly recommend this US Cellular location!
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June 2023 by Otto Von Heilmann
The person who attended us, Boe, was a sweet and modest young man. It made for a pleasant and lovely experience at the store.
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March 2023 by Rachel Wright D
I looked up the hrs on my Google maps and they say it is open, but the actual hrs are completely different and I tried to call them to let them know. Because I made a mistake and drove over there thinking they were open, only to find out that they weren't. And know one would even answer after 8 calls I just gave up.
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March 2023 by Kellie Clark
We decided to visit the store an hour before closing. It wasn't busy, we were helped right away....fast, friendly service. Best experience yet in a cell phone store!
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December 2022 by Salina Piddington
This is by far the best ATT location in the valley. I won't shop anywhere else. They're always happy to help, and are super knowledgeable. ? they have way better stock and they accept cash.
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December 2022 by Gina
Jorge Garcia was welcoming and knowledgeable in his field. I had lots of questions and he answered all of them? I would recommend US cellular for all your cellphone needs.
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September 2022 by John Williams
Terrible customer service very vague when it comes to how much payments are plus this store is all about getting them in then out would only recommend the central point store they aren't corporate
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August 2022 by Gabrielle Dragonfly
I hate to say it but the employees are rude, probably because they're overworked, it is a VERY busy location. If you come in person they'll ask you to call instead, and if you call there is a chance they'll pick it up and hang up on you before you can say hello. I like the company overall, but this location is not worth your time. They are nice in grants pass, and the location on west main by the Albertsons if you want a better experience :)
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August 2022 by Kristi Holt
We met with Tom today to set up and purchase three new IPhones. Tom was efficient, knowledgeable, professional and fun! We couldn’t have dreamed of a better experience! Tom is an absolute asset to this company!
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June 2022 by April Buzard
Every time I go to our store here no matter what rep that works with me today it was Brandi they make me feel like I'm the only customer in the building. You have a top notch crew there. Extremely knowledgeable and courteous. Bravo!
