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February 2024 by Deb LaGrandQuintana (LQ)
Jorge was very courteous and patient, very helpful
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July 2023 by Patricia B
Positive, wait was not long BUT disrespectful of senior citizens, teller made a couple of snide remarks, branch manager not aware of notices being sent out with her name on it which i find very onteresting as if my name was on a letter I would want to know so Icould answer the questions. We were given a wrong number to call and thenafter finding the right number was told that each branch handles this particular issue!!!!
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May 2023 by Mike L.
Absolute terrible customer service. I decided to cancel my account because the terrible customer service asked to speak to the manager. Was told she was too busy to see me. Said I wasn't surprised typical customer service. Pulled out my money and took it to Rogue valley credit union. where they were more than nice enough to take me as a walk-in get me taken care of. I was in and out in less then 30 minutes With all my business taken care of. U S Bank probably has one of the worst customer services for banking. tellers are nice enough but everybody beyond that couldn't do their job couldn't even be capable enough to return a call. Or talk to you when you had a problem.
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February 2023 by David D
So so worst bank customer support on earth ,very bad bank, there many problems with us bank
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December 2022 by Long John
Their Computer System Glitches And They Slowly penny pinch Your Account. They Do RIP People off and they have no Receipt of in Bank Transactions like NOT GIVING back your key Deposit when you close out Your Lock box.
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November 2022 by Jennifer Marie
U. S. Bank has 2 ATM's at this location which is highly convenient.
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August 2022 by Tara Sullivan
Fast efficient and great customer service!
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June 2022 by Alex J
Location is good with friendly service. The ATM is convenient and quick service is good.
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January 2022 by Louise S.
I waited in the drive thru for 17 minutes while the teller did a merchant deposit. Teller was rude! Now that the bank is open merchants should have to go into the bank for service.
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November 2021 by sean vice
Horrible biz support when they close at 4…. Not a single branch open on a Saturday or after 4pm… can’t get change orders or even make deposits. Will defiantly be switching banks…
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June 2021 by Boris J.
I'm new to the area, but have been a US Bank customer for a few years. I have visited this branch twice. They were very friendly and very professional. My wife is moving her accounts from BofA because they closed branches for more than 100 miles. She was impressed with this branch.
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April 2021 by Nicole Abernethy
I feel like the customer service and service at this location used to be super wonderful five star for sure. Over the last few years it started to decline this year obviously being the worst customer service and attitudes are absolutely horrible not welcoming. Also the drive-through was the biggest bonus for banking at this bank now you never know if they’re going to be open they close early and then especially if you get there within 20 minutes of closing the tellers are not happy and they show it all over their faces and with their Attitude.I feel like you guys can do better !
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November 2020 by kylie riel
Don’t call. People are just in a tone and won’t even let you talk when you’re the customer. Some Jessica girl was so obnoxious and rude. I can’t believe a bank would have a customer representative so unprofessional
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June 2020 by Phil Brady
Drive up was fast. Staff was efficient
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May 2020 by Josiah Bradley
Cashed a check here it was pretty sweet
