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February 2022 by Whitney H.
Worst customer service!Worst return policy! So over price for cheap clothing made in China. I rather shop at free people. Hard to shop local businesses when they scam people out of money so sad. Will never buy from this place again. Don't learn from my mistake.
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January 2022 by Jennifer Stonehocker
When we were greeted we asked what we were looking for and I said denim size 31. The girl working there informed me they only carry up to size 30 because no one above that size shops in their store!! Unbelievably rude!!I’ve been here many times over the last 10 years but less recently. I am very disappointed to hear they no longer carry above size 30, and even more disappointed in the sales staff.
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May 2021 by Karla Pingle Stephens
I had a very specific need and the gal working looked through the whole store to try to help me find the dress I needed. I didn’t find what I was looking for however the customer service was amazing!
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April 2021 by Brian Simmons - eXp Realty
Urban Minx provides a top notch customer experience that pairs nicely with their high quality clothing! You won't find a better boutique shopping experience in Southern Oregon.
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April 2021 by Renee Lee Smith
Love all the clothes here. They are always so helpful choosing outfits.
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March 2021 by Jennifer Butler
When we were greeted we asked what we were looking for and I said denim size 31. The girl working there informed me they only carry up to size 30 because no one above that size shops in their store!! Unbelievably rude!!I’ve been here many times over the last 10 years but less recently. I am very disappointed to hear they no longer carry above size 30, and even more disappointed in the sales staff.
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March 2020 by Deanna Holland
Cute cloths but expensive.
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July 2019 by Katie H.
So happy to find this place. I thought no stylish, hip places existed in Southern Oregon. Thank goodness for this place!! Great clothes, Nordstrom-y type brands. The sale rack had the DEALS. Ashely (I think that was her name) was so helpful and sweet, pulling a bunch of options for me. I will 100% be coming back here.
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March 2019 by Darren F.
Dropped in today with my wife hoping to get some new looks for our upcoming Maui trip. When we walked in my wife said hello to an older lady with glasses working there and got no response or smile. After roaming the store for about 10 minutes we were not even acknowledged once by any employees. I could understand if they were busy helping other customers, but there wasn't any. Super unfortunate to get this kind of service at one of Medford's only high end stores. I guess it will be another Portland trip for shopping.
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February 2019 by Carrie Cummins
Friendly staff that always helps you find just what you are looking for or what you didnt even know you were looking for.
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May 2018 by Alicia W.
I had been really disappointed with the customer service the last few times that I went in however on Sunday when I went in to do some serious wardrobe refreshing, and the sales associate helping me changed my entire opinion of the store. She was so sweet and friendly despite alone, the store being crazy busy and her internet being down. She handled the chaos like a pro and still managed to make me feel welcome. A few hundred dollars later and I have 5 great staple pieces that I'm super excited about! Whoever the buyer is for Urban Minx, they are fantastic! The clothes are trendy and on the more affordable side for quality and designer pieces. There is a lot of variety and they always have an amazing sale section.
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May 2018 by Joel Tibbetts
They were a little bit expensive
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April 2018 by Laila Park Hugie
They have a great selection of fashionable women's clothing at affordable prices and the girl's there are very sweet and helpful. One of my favorite places to shop in Medford.