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February 2024 by Steve Millard
Buyer beware !!! Lots of other people that bought their product like me after being installed developed a slow leak that in only 4 years on a 27 year warranty has become so bad that if I set my sleep number at 100 by 5 in the morning will be at 40 ! They want $145.00 service charge and another 300 plus ! Customer service advised me to "Be Aware of the Entire warranty" ! And that sorry that's the best they can do !$6000.00 Dollars for a glorified water floaty !Shop elsewhere !
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February 2024 by V W
Very friendly employees. Great customer service!Thank you
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January 2024 by Kelsey Geck
They have great prices and they are always super friendly
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November 2023 by Andrea Pedley
Had a great experience at the Medford Oregon Sleep Number store. So great we bought a new bed with adjustable frame, headboard, new sheets... everything. Collin spent alot of time with us, he did a great job and I believe Linda and Lori helped us also. A great team and we are looking forward to receiving our new bed and having great sleep and sweet dreams! Many thanks to them all.
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November 2023 by Sheila Carr
Collin at the Medford OR store was fabulous. Very helpful and knowledgable. Ordering a new mattress with his help was easy and seamless. Can't wait to try the new bed we ordered.
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September 2023 by Sharon Barni
Very helpful staff.Found out that if I had informed Sleep Number when we found mold on our old SN bed they would of replaced it. We never were informed that that could be a problem. We instead got rid of it and bought a mattress.It has taken more than a few years to decide to look again at a Sleep Number bed.
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July 2023 by Randy Parisot
We Purchased and payed for a new bed on May 13, 2023 and was told that delivery can be scheduled a week before we need it as we were having a new carpet installed. We recieved on the July 10th the insulation date of the carpet for July 18 so Yesterday the 10th I placed a call and left a message with your medford store and no response so I made another call and finally the phone was answered and I was told by Laurie that it would take up to 3 weeks or so to have the bed delivered but she said she would call me back in 10 minutes and give me a date. The call back never happened, so the following day I call back the and was finally given a date of the 27th of July 2023. The phone communications and date for delivery is problematic at best where's the customers service?Randy Parisot
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July 2023 by Joe Spagnualo
I stopped in on an informational gathering and they sent us some great info.We returned as a couple to experience the beds together and Colin was great walking us through the options and allowing us space to decide if and what we wanted to buy.We called the next day and made our purchase and Coming made it quick and easy.
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June 2023 by Bob Minter
Some of the best sales staff we have had the opportunity to work with. I would highly recommend this store for your purchase of the best bed on the market.
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May 2023 by Jane Czech
The young man that was helping me check out the beds was so wonderful and his welcoming was so warming wish all people could be like him .He needs a raise.
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May 2023 by Anita Lemke
We were greeted very friendly and was immediately served to what we wanted.
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September 2022 by Leslie Walsh
Linda, the Medford Store Associate who assisted me with the purchase of a replacement remote control gave me outstanding service. She was polite, professional and extraordinarily kind. A lovely experience after a very stressful move from Northern California.
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August 2022 by Michelle Smith
Shopping for a new mattress is never fun, but Linda made it easy. She was knowledgeable and encouraging. She had us try as many beds as we wanted, guided us with questions and made the whole job pot choosing a new mattress much more fun. She even gave us a great deal (actually it was on sale :)!
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August 2022 by Sasha Gartner Weber
We LOVE our mattress & Collin is amazing! He helped us find the perfect bedding, which is so comfy & comes in amazing colors. ?Did you know that Sleep Number donates returns to a local pregnancy center? As if adoring our bed isn’t enough, we are contributing to worthwhile causes in the community. ?
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August 2022 by megan michelle
My husband and I were served by Linda. She is extremely knowledgeable professional & joyful to work with ! We interacted with Laurie as well and she is also wonderful !10/10 would recommend this store and staff. Thank you for all you do !