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December 2023 by Lindsay Weatherford
Every time I go in for a cleaning, they change my batteries from rechargeable batteries to the single use batters. It’s very irritating. This is the second time this has happened and I bought brand new batteries in Las Vegas came down from my cleaning and they changed my batteries. They need to ask the customer if the batteries are rechargeable, and to leave them alone
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October 2023 by Debbie Blodgett
Everybody in this office is amazing. They are warm, friendly, and very caring. Seth is very patient and goes out of his way with my 91 year old mom. He even came to her house to set up her TV to her hearing aids
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July 2023 by mark b.
I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel compelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst.From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results.To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain.In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments.In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties.The one thing that really got me was that they told us my fathers 3 year old aids were no longer under the lifetime "warranty" (really just a service thing not a warranty) and couldn't be repaired as they were too "old" and parts were not available anymore. When they purchased $15,000 worth of new aids, they said they would repair the old ones for free. Hmmm, it's a miracle, they were able to fix them.RUN and RUN fast, they do not care about you, only your money.
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June 2023 by Foggy Design
I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel compelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst.From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results.To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain.In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments.In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties.
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June 2023 by M M
Was very impressed with staff information. Their politeness a encouragement. Lots of plus knowledge to learning hearing loss. I'm working on ability to pay for ear aids.
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June 2023 by Mr. Z.
Absolutely tone-deaf to years of requests to stop sending junk mail. DO NOT give them any personal information. You will be in for years unsolicited junk mail and empty promises to stop sending it.
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May 2023 by Debra Goldate
Highly satisfied ! Tiffany is amazing ? Great people skills & really knows her job !
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April 2023 by Marshall Yee
I always receive great service here. Seth & staff are always pleasant & attentive to my device making sure it gets periodic cleaning & have no problems. One time I was away on vacation in another state & thought I had a problem with my charger but after texting Seth, his quick reply offered a simple solution & it worked! How reassuring to know I have responsive help here in Medford & there are Miracle Ear facilities thru-out the USA. Thank you Seth & staff for your professional help & follow-up’s to insure my hearing aids are working at its optimum level.
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June 2022 by regina hoffman
Beware bate and switch. $995.00 offer bought me into Miracle office. Was given hearing test, and fitted with demo haring aids. They worked Weill and I was ready to buy them. Then I was told the ones I was wearing were the next grade up, for $7,495.00 With my heating loss these were the ones I needed. !! Nothing was ever said about a higher cost I walked out.
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August 2021 by Ramona M.
Still nothing resolved! Loren king was reprimanded and yet I am still with out hearing aids. No warranty HONORED yet yall claim the warrenty cover your HA! I file complaint about ethics and poor products, yet I cannot go in the office per Loren king! Really. Well whi in the heck needs broken hearing aids? And charge 15.00 a months for your cheap warranty, refuse a client service! You goes are a joke, FILING A LEGIT COMPLAINT WITH BBB YELP AND CONSUMERS! DO NOT GO TO THE MEDFORD OFFICE OR ANY OFFICE FOR THAT MATTER , COSTCO HEARING AIDS ARE BETTER THAN THERE CH3AP PRODUCT ALL DAY EVERYDAY! NIGHTMARE FROM HELL!
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August 2021 by Louise Allsop
Great place* Had my hearing device for years. It broke and they immediately sent it In for repair at no cost* great warranty!
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June 2021 by TJ Auger
Loren King has always been a great help to me. Always looking for my best interests every time I come in and goes the extra mile. A+ to his work ethics
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May 2021 by stephanie Porter
Highly recommend . They satisfied all our family needs with thoroughly answering all questions. Great experience overall
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May 2021 by Stephanie P.
Highly recommend . They satisfied all our family needs with thoroughly answering all questions. Great experience overall
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May 2021 by Amanda Black
Loren was awesome ? he went up and beyond to help us!!! I would highly recommend this Hearing center.
