Rogue Credit Union is a trusted financial cooperative with branches across Southern Oregon and Western Idaho. Known for its friendly and professional staff, the credit union provides helpful assistance with banking transactions and answers all questions thoroughly. Customers appreciate the welcoming environment and the excellent customer service they receive, often highlighting how staff go above and beyond to support clients in difficult moments, such as offering help and compassion during emergencies. Many long-term members praise Rogue Credit Union for their consistent reliability and prefer it over larger banks like Wells Fargo or US Bank. The credit union also engages with the community by celebrating members' birthdays, especially children, and supporting local initiatives. Overall, Rogue Credit Union is seen as a caring, community-focused financial institution that aims to make a positive impact in the lives of its members through quality service and genuine support.
I have had Rogue Federal Credit Union bank for a couple of years now and have had NO problems at all. I recommend them very highly at all levels of banking. Everybody is very friendly and very helpful. I would recommend them to anybody.
November 2023
Great friendly staff. Able to assist my banking transactions with knowledge and professionalism. Opening the CDs were also done with my questions being answered by the staff member as each form was completed. Definitely will continue to recommend this Credit Union.
July 2023
Best branch in Medford, excellent customer service the moment I entered the branch. Everyone was super friendly and fixed my issue without any problems