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September 2024 by Brent Kell
Great service! My go-to for any vehicle maintenance
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August 2024 by reza Hajianbarzi
They fixed my wiring very quickly and great customer service.
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July 2024 by Shayna Bassett
I don’t hate but I don’t recommend this company. We bought a car and within the same day it goes into limp mode. The company we bought the car from decided to bring it here. The car sat here for a week and we got it back. Before leaving town for my hour drive home the same issue comes back on. We called and got told to come back. Another week goes by and finally get our car after being told it was something else. We drove an hour home, after one week exactly the SAME problem shows up. I wasn’t sure if It was a sign not to have bought the car or bad luck. We called and had to bring it back for a THIRD time. We got informed the last time it just needed to be recalibrated. Now the things they “updated” would not work properly. They told my husband we could come back and they would fix it for a fourth time but I just felt uncomfortable and like they didn’t fully know how to fix it. I finally decided to just pay the dealership. We just found out today with our type of car it has to be sent away to a dealership to have the calibration done. I’m not sure if rouge knew this but it is costly to fix a simple mistake. They did try hard to fix my car and would get us in last second every-time so that’s why I’ll give them a 3 star rate.
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July 2024 by David Shaw
Excellent timely service. I took my sole saver Kia in for brake pulse and it was repaired same day. Pulse is gone!
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June 2024 by Leila Carlson
Great place to get your vehicle fixed! Great service very knowledgeable and good pricing. I had to wait 5 months for a part and Josh and his team stayed in contact with me the whole time. I’m very pleased with the service and they guarantee their work!
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June 2024 by crystal pixley
Sole Savers helps yet again with some issues I was having by taking my Durango I bought and making sure it was good to go for me. Rogue Automotive was helpful in explaining exactly what the minor issues were In a way that did not feel like he was speaking a language I did not understand. I don't know much about vehicles... and they never once showed any frustration with my needing communication and explained each time without hesitation or annoyance coming through to me... it helped me to know that they treated this customer with courtesy and understanding. So thank you rogue automotive!!!
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May 2024 by Matthew Mcgowan
This shop did a great job on my Escalade I highly recommend them to everyone looking for a honest mechanic
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April 2024 by BD Mitchell
Great place to service your vehicle! All 4 of ours go here.
Over the past 3 years the team at Rogue Automotive has delivered above and beyond, enabling me to take my project vehicle to great mechanical condition and looking great.
From standard old style to custom.....thank you Rogue Auto!
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March 2024 by megadburnett
My rig is old, so it has many things that need to be done to it. They were able to get my rig running sooooo much better just from the first step they did. The customer service is absolutely UNBEATABLE! I did not feel overcharged, and the little candy bag when I picked it up made my heart/tummy smile!!
I will absolutely be back, and they are my go-to shop for work or recommendations!!
Thank you to the experienced crew! ?
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March 2024 by Steve Carlson
Everyone needs a mechanic you can trust! Josh, Amy and team continue to do the right work for a fair price. They even share the old parts to show the problem.
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January 2024 by Kathy Servatius
Never had a bad experience and when the work is completed I am confident they have gotten to the root of whatever the problem was and corrected it. They give me accurate estimates on the work to be done and stick by those estimates, no surprises, no extra hidden costs. Thanks Rogue Automotive
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December 2023 by Adam Kennedy
Best place in town for auto service repair
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November 2023 by JoCo Hemp
This review is about their customer service, not their knowledge as mechanicsI got into a car accident, Rogue said they could repair the intercooler on my CRV and assured me that they were "in network" with my insurance company despite not being on the short list of recommended shops. He even said they had a direct phone line to access my claim.I decided to use Rogue. I don't want to pester them with phone calls, but after 3 weeks I had heard no updates so I decided to call. They hadn't even submitted my estimate yet. And weren't even in touch with the claims department.Fine, let's move on and just get this thing rolling. NOPE. More errors submitting the proper parts, more issues by trying to order new parts that I would have to pay for out-of-pocket when I had requested no additional charges beyond the deductible.Then, after all this got sorted - more than 2 MONTHS after I dropped the car off...it's fixed but needs a new battery. And they were unable to find a battery for the car after a day so I went to Auto Zone MYSELF and installed the battery in their parking lot as Rogue Auto was closing side by side with the mechanic. He was 100% ready to tell me to come back in another 3 days after the long weekend because he couldn't be bothered to source a battery.He might know a lot about cars, but he does not care AT ALL about how long you will be without your vehicle. 9 WEEKS!
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November 2023 by John L.
This review is about their customer service, not their knowledge as mechanicsI got into a car accident, Rogue said they could repair the intercooler on my CRV and assured me that they were "in network" with my insurance company despite not being on the short list of recommended shops. He even said they had a direct phone line to access my claim. I decided to use Rogue. I don't want to pester them with phone calls, but after 3 weeks I had heard no updates so I decided to call. They hadn't even submitted my estimate yet. And weren't even in touch with the claims department.Fine, let's move on and just get this thing rolling. NOPE. More errors submitting the proper parts, more issues by trying to order new parts that I would have to pay for out-of-pocket when I had requested no additional charges beyond the deductible. Then, after all this got sorted - more than 2 MONTHS after I dropped the car off...it's fixed but needs a new battery. And they were unable to find a battery for the car after a day so I went to Auto Zone MYSELF and installed the battery in their parking lot as Rogue Auto was closing side by side with the mechanic. He was 100% ready to tell me to come back in another 3 days after the long weekend because he couldn't be bothered to source a battery. He might know a lot about cars, but he does not care AT ALL about how long you will be without your vehicle. 9 WEEKS!
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September 2023 by Douglas S.
Went to Rogue Automotive after a disaster at Medford Kia (Do NOT take your vehicle there). Greeted by Josh and was treated with the respect I offer my automotive guests at my JLR dealership. Repairs completed on a timely basis, even with two techs calling out sick. Strongly recommend for repairs.
