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January 2024 by John W.
Had a bad experience with a place in Grants Pass trying to get an Amazon purchased dash cam installed in my truck. Ended up talking to Progressive Audio and they were great. Very helpful over the phone, available to do the work right away (unlike the other guys) and would take an appointment over the phone. They got the work done to my specs, in less time then they estimated and at low end of cost range they gave me. Their store is clean, neat, spacious, well organized, and you feel like you are dealing with professionals. They have enough room to fully pull vehicles including full size trucks inside and close the garage door while they are doing their work. Well worth the drive from Grants Pass. Highly recommended.
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September 2023 by Jessica Cleeton
Absolutely amazing Company. I recently went in for a new audio deck and the service was amazing. Not only does it look and sound great all of my existing features still work perfectly with the new set up. They were professional, efficient and easy to work with. They took the time to walk me through my new set up and said to reach out anytime if I had questions or needed anything. I have used them before as well for my aftermarket automatic car starter and that also was a great experience. I had that installed in 2016 and still using it today. They are a locally owned business that knows what they are doing, I will definitely continue to use them for all future work I might need.
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August 2023 by Chadd Ficcadenti
I was in desperate need of a stereo retooling in my SUV. Not really knowing what I wanted I just randomly walked in...given my budget and needs as an appreciator of music, the staff was able to get exactly what I needed in terms of power, space effectivness, overall sound quality and connectivity. Within two hours the work was completely done. All evidence of wires, cords and such was completely concealed. It's been a while since the install and I've not had a single problem.
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July 2023 by Marcello Romano
They got the job done but they tore up my dash in the process, scraping paint off buttons and leaving marks in metal trim pieces. They’re not careful AT ALL. Do NOT recommend them if you care about your whip.
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July 2023 by Franklin J
All the guys at Progressive Audio are great at installing car audio and are very knowledgeable on what may work for your car audio needs. I recommend using Progressive Audio. ?
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June 2023 by Michael Roesch
Went there today. Excellent customer service. I asked lots of questions, and the tech was patient and thorough. Didn't try to sell me something I didn't need, and carefully explained why. Although I didn't buy anything today, they will be the first place I go to when I do need a car audio upgrade.
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May 2023 by azar hakim
We needed a system installed in our Class C RV and were having the hardest time finding someone to do the work. The RV shops didn't want to touch it because it was part of the chassis and regular shops didn't want to touch it because we are a motorhome (even though all the work was on a regular Ford chassis). We were so grateful that Progressive Audio got it done for us!
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March 2023 by Tania Scott
Went and got a great radio for my car. They installed it and had it ready when they said. Great customer service. Will recommend to everyone.
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March 2023 by Kolby Brown
Definitely recommend these folks. they got me all set up and back on the road in under a hour and on a walk in, that's quality!
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January 2023 by Alex
I go to these guys for anything car stereo related. They are great, they're helpful, good products, and they're knowledgeable.
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January 2023 by Chris Moore
Very knowledgeable. They always have answers to all my questions even if I just call in. However if you don't buy your stuff with them they start acting rude.
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January 2023 by Mike Horn
ABSOLUTELY go nowhere else; 'tween the Wifeling and I, we've purchased 7. Flawless purchase, same for installation & warranty.Thanks!! Pro Audio~
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December 2022 by Susie Wyshak
Extremely knowledgeable and helpful staff and a beautiful shop. If you need a car stereo or have a problem, this is the go-to shop!
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December 2022 by Aaron
I’m pretty disappointed how much Pro Audio has changed over the decades. I’ve been going to them since the 90’s. My most recent install has been a huge headache. I’ve spent several thousand already and it still doesn’t sound right. I had to spend $500 for a DSP that’s supposedly specifically made to fix the audio in my car, but the bass has very little oomph on the bottom end. Sure it hits, but doesn’t have nearly the oomph it did in my old car that didn’t even need the DSP. I’ve complained about the giant thump for the amp turn on/off, multiple times. They say it’s normal. It’s not though. Any professional installer would never let a high end system have that. I’ve addressed the rattles of my rear deck numerous times as well. They put some foam back there and it helped a little but is still very loud. Louder than 2 12” subs even? I’ve already spent so much money with them and still have these major issues. I even upgraded my amp to a $1500 very high end amp, and still has the power thump, lack of deep bass, and massive rattles. With how much I’ve spent I really don’t see how any professional/certified MECP or whatever it is installer and business would think that’s okay to leave their shop. Instead of fixing the issues they just upsell me to more expensive items amp/sub. But never fixed the underlying issues. $500 for a dsp that didn’t fix the issues I was told it was specifically designed for. I have been a loyal customer for decades, and after all this I really don’t think I’ll be going back if they don’t fix the rattles I paid them to fix, fix the bass I paid them to fix, and fix the loud thump during power on/off. I also shouldn’t be charged more for them to fix the issues I already paid them to fix but didn’t fix properly or completely.
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November 2022 by Jim Tribbey
These guys are great. They helped me locate the remote keyless entry unit on an old Mercury and even sold me the programming switch when it turned out that the original installer had carelessly not included it. I recommend them. Thank you!
